Technical Service Representative - Marine Coatings - Vancouver & Area

About AkzoNobel

Since , we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

© Akzo Nobel N.V. All rights reserved.

Job Placement

This position involves travelling to customer sites mostly within in and around the Vancouver area. The ideal Candidate would live in or close to Vancouver. In this commercial role, the job holder will work remotely from a specified territory and are not required to report to a designated AkzoNobel site.

Job Purpose

The Technical Service Representative (TSR) provides a differential marketing advantage for AkzoNobel by delivering technical services to all customers within an assigned area. They support the sales team by conducting technical reviews, product trials and providing consultative services to customers, distributors, and prospects. They also provide both technical analysis, process analysis, and recommendations where appropriate.

Total Compensation

• Annual base salary: $85,–$95,
• Annual bonus: 15%, based on personal and company performance
• Vehicle allowance: $ per month, plus kilometre reimbursement
• Vacation & paid time off: 3 weeks of vacation 5 personal/sick days 2 company-designated floater days
• Pension plan
• Comprehensive benefits, including: Prescription drug and medical coverage Life insurance Paramedical services, including massage therapy
• Employee Assistance Program (EAP)
• Telemedicine services
• Physical fitness reimbursement program

Key Activities

• Assist and monitor customers on best coating and painting application practices in accordance with company specifications.
• Troubleshoot customer application issues.
• When conditions are identified not within company specifications or application guidelines, advise the customer and or applicator and their immediate supervisor to acquire resolution. When conditions are not resolved to meet specification document accordingly with exception report.
• Generate and maintain accurate records and applications reports of company products. This includes day to day environmental conditions as well as surface preparation and relevant coating application information.
• Attends scheduled inspections; verify specification and standard adherence, perform quality checks of surface preparation, and the application steps in the painting process.
• Participate in the selling process by assisting with product trials.

Job Requirements

• Knows coating application, techniques, and parameters for Marine and/or industrial Coatings (5+ years preferred)
• Experience working in a Shipyard is preferred
• Must have inspection or practical experience working with coatings in an industrial facility or setting
• AMPP, NACE I, Frosio Inspector III or equivalent
• Good computer skills, well versed in Microsoft Office (Word and Excel) and is computer literate enough to navigate user friendly web-based programs.
• Good command of the English language: read, spoken and written
• Must be have a Canadian driver's license and the ability to travel to the USA if required.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. #LI-KT1

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