Talent.com
Mercor
Customer Success Evaluator - ExpertMercor • Toronto, Ontario, Canada
Customer Success Evaluator - Expert

Customer Success Evaluator - Expert

Mercor • Toronto, Ontario, Canada
1 day ago
Salary
CA$80.00 hourly
Job type
  • Part-time
  • Remote
  • Quick Apply
Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer success / support operations Evaluator
Type: Contract
Compensation: $80–$120/hour
Location: Remote

Role Responsibilities

  • Evaluate AI-generated artifacts against domain-specific quality rubrics.
  • Identify factual, aesthetic, and presentation errors.
  • Provide clear, structured written feedback.
  • Apply deep subject-matter expertise to grade outputs.
  • Work independently and asynchronously to meet deadlines while improving AI model performance.

Qualifications

Must-Have

  • 5+ years of relevant professional experience in Customer success / support operations.
  • Native or professional fluency in English.
  • Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

  • Advanced degree (Master's or higher) from a reputable institution.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Create a job alert for this search

Customer Success Evaluator - Expert • Toronto, Ontario, Canada

Similar jobs

Customer Success Manager

Socket.devToronto, ON, CA
Full-time

Exiger is the AI partner for supply chain and procurement automation.AI platform allows organizations to manage their entire operating network, from parts to suppliers, regulators, and customers, t... Show more

 • Promoted

Customer Success Coordinator

Flint Learning SolutionsToronto, Ontario, Canada
Full-time

Established in 2012, Flint Learning Solutions specializes in delivering on-the-job activities seamlessly integrated into your regular workflow, enhancing your existing training programs.Our solutio... Show more

 • Promoted

Senior Technical Customer Success Manager

SentryToronto, ON, CA
Full-time

Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide.As a Technical Customer Success Manager (TCSM... Show more

 • Promoted

Customer Success Manager for Innovative SaaS Solutions

RootlyToronto, Ontario, Canada
Full-time

Become a key player as a Customer Success Manager dedicated to client empowerment.Lead onboarding processes, promote engagement, and drive customer success through strategic initiatives.Your role w... Show more

 • Promoted

Customer Success Manager

Borderless AIToronto, Ontario, Canada
Full-time

We’re on a mission to transform HR for everyone.Borderless AI builds AI agents that help HR teams work smarter.Our platform leverages generative AI to automate routine HR tasks — from employee onbo... Show more

 • Promoted

Senior Customer Success Manager

Cube AsiaToronto, Ontario, Canada
Full-time

As a Senior Customer Success Manager, you will own and grow relationships with a portfolio of enterprise financial services clients, including global and regional banks.You’ll guide customers throu... Show more

 • Promoted

Enterprise Customer Success Manager: Drive Value & Expansion

EnableToronto, ON, CA
Full-time

A leading technology firm in Toronto is seeking a Senior Customer Success Manager to enhance client partnerships and ensure maximum value from their solutions.The role involves managing complex cus... Show more

 • Promoted

Experienced Customer Success Manager for Enterprise Solutions

SOCiToronto, ON, CA
Full-time

Elevate customer success as a strategic account leader focusing on transformative growth initiatives.This hybrid position emphasizes building relationships and driving proactive strategies for top-... Show more

 • Promoted

Manager, Customer Success Manager

BioRenderToronto, ON, CA
Full-time

Manager, Customer Success Manager.Manager, Customer Success Manager.Get AI-powered advice on this job and more exclusive features.At BioRender, we’re on a mission to accelerate the world’s ability ... Show more

 • Promoted

Customer Success Manager

KarbonToronto, ON, CA
Full-time

Karbon is the global leader in practice management software for growth‑minded accounting firms.Our award‑winning, highly collaborative cloud platform streamlines work and communication, enabling th... Show more

 • Promoted

Customer Success Associate

TAC SecurityToronto, ON, CA
Full-time

TAC Security is a leading global cybersecurity company.Our flagship platform, ESOF (Enterprise Security in One Framework), powers vulnerability management, cyber risk quantification, and AI-driven ... Show more

 • Promoted

Customer Success Operations Evaluator

MercorToronto, Ontario, Canada
CA$80.00 hourly
Remote
Part-time
Quick Apply

Headquartered in San Francisco, our investors include.Customer success / support operations Evaluator.Identify factual, aesthetic, and presentation errors in outputs.Provide clear, structured writt... Show more

Customer Success Manager

Globalfaces DirectToronto, ON, CA
Full-time

Recruitment Specialist at Globalfaces Direct.An accomplished Customer Success Manager with a proven track record of managing high-value, complex client accounts and influencing strategic outcomes a... Show more

 • Promoted

Customer Success Account Manager

TulipToronto, ON, CA
Full-time

Customer Success Account Manager.Customer Success Account Manager.Get AI-powered advice on this job and more exclusive features.It's your time to be part of something big.We're a team of experts wh... Show more

 • Promoted

Content Evaluator (Remote)

Work VistaToronto, ON, CA
Remote
Full-time

United States, United Kingdom, Canada, Ireland, Australia & New Zealand.You must be legally authorised to work in the country where you are based).We are hiring on behalf of one of our clients, a l... Show more

 • Promoted

Product Owner, Customer Portal: Elevate the Digital Experience

Enercare Inc.Markham, York Region, CA
Full-time

A leading home services company is looking for a Product Owner for the Customer Portal in Markham.The role involves managing the digital product backlog, ensuring alignment with business goals, and... Show more

 • Promoted

Customer Success Lead

Beyond Media Digital Inc.Toronto, Ontario, Canada
Temporary

Temporary Customer Success Lead (maternity leave coverage).Contract / Fixed-term (March 2026 – February 2027).Circuit Virtual Tours is a SaaS platform helping colleges and universities create immer... Show more

 • Promoted

Customer Success Technical Manager Role

LeadingtalentToronto, ON, CA
Full-time

Unlock client potential as a Customer Success Technical Manager at IBM.Work from Toronto or Montreal and support the integration of next-gen technologies into client operations.As a CSM Technical S... Show more

 • Promoted

Senior Manager, Customer Success & Care

De Lacy Executive Recruitment North AmericaMarkham, York Region, CA
Full-time

A leading childcare catering company is seeking a Senior Manager of Customer Success to enhance customer experience and lead the Customer Care team.This role requires 5-8 years in Customer Success,... Show more

 • Promoted

Wireless Sales Pro: Elevate Tech & Customer Experience

StaplesRichmond Hill, York Region, CA
Full-time

A prominent retail company in Richmond Hill is seeking a Wireless Sales Consultant to enhance customer experience in the wireless department.The role requires passion for wireless technology and in... Show more