Talent.com
Pomeroy Hotel & Conference Centre Grande Prairie
Front Desk SupervisorPomeroy Hotel & Conference Centre Grande Prairie • Grande Prairie, Alberta, Canada
Front Desk Supervisor

Front Desk Supervisor

Pomeroy Hotel & Conference Centre Grande Prairie • Grande Prairie, Alberta, Canada
2 days ago
Job type
  • Full-time
Job description

We are looking for a Front Desk Supervisor to join our team!

If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.

Pomeroy Perks

  • Competitive wages and Health and Wellness benefit plan.
  • Paid on-the-job training with additional learning opportunities.
  • Growth and development opportunities, both personal and professional.
  • Personal days: 5 per year after 90 days of continuous full-time employment.
  • Pomeroy Stay Travel Program.

Key Focuses

  • Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
  • Ensures assigned tasks are completed in a manner that does not require follow-up; both in terms of timeliness and quality.
  • Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
  • Processes check-ins, check-outs, registers transactions, and provides information on hotel services and room location.
  • Assists staff with problem payments, accurately direct billing companies, and processing all payment types such as room charges, cash, checks, debit, or credit.
  • Maintains product knowledge of all room types, promotions, rate plans, and hotel and community amenities.

Experience/Passions/Education

  • Previous experience in front desk or in a hotel is an asset.
  • Strong communication and interpersonal skills.
  • Tech-savvy.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Create a job alert for this search

Front Desk Supervisor • Grande Prairie, Alberta, Canada

Similar jobs

Food Service Team Supervisor Needed

Burger KingGrande Prairie, Division No. 19, CA
Permanent

Take charge as a Food Service Team Supervisor, responsible for supervising meal prep and coaching staff while working on-site.Engage effectively with customers to resolve issues.As a supervisor, yo... Show more

 • Promoted

Full-Time Focus Group Participant ($75- $150 per 1 hour session)

ApexFocusGroupGrande Prairie, AB, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists

ApexFocusGroupGrande Prairie, Alberta, CA
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

Operations Team Leader

WeyerhaeuserGrande Prairie, Alberta (AB), CA
Full-time

Description: At Weyerhaeuser, our focus is as much on building our people as building our business.We are committed to creating an environment where individuals can flourish, diversities encouraged... Show more

 • Promoted

Retail Store Supervisor

SaversGrande Prairie, Division No. 19, CA
Full-time

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a... Show more

 • Promoted

Supervisor, Facilities Operations

EllisDonGrande Prairie, Division No. 19, CA
Full-time

Supervisor, Facilities Operations.Full accountability for ensuring that all mechanical and electrical equipment such as chillers, boilers, air handlers, and other building systems continually meet ... Show more

 • Promoted

Lead FOH Supervisor for New Buffet

Torsap Thai KitchenGrande Prairie, Division No. 19, CA
Full-time

Be a part of our exciting new Asian buffet as a Front of House Supervisor.Lead a dedicated team, ensure service excellence, and create a welcoming atmosphere for our guests.As a Front of House Supe... Show more

 • Promoted

Saje Team Leader for Customer Wellness

Saje Natural WellnessGrande Prairie, Division No. 19, CA
Full-time

Join Saje Natural Wellness as a Team Leader, enhancing customer engagement and driving retail excellence.Your role will focus on connecting shoppers with natural wellness solutions and fostering a ... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausGrande Prairie, AB, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

ApexFocusGroupGrande Prairie, AB, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

Team Leader Trainee at Princess Auto

Princess Auto Ltd.Grande Prairie, Division No. 19, CA
Full-time

Join Princess Auto as an Afternoon/Evening Team Leader Trainee.Lead Team Members to enhance customer shopping experiences while leveraging your retail skills in a dynamic environment.In this leader... Show more

 • Promoted

HOTEL MANAGER

Parkside InnGrande Prairie, Division No. 19, CA
Full-time +1

Hotel Manager – Permanent Full-Time.PARKSIDE INN in Grande Prairie, Alberta is hiring a Permanent Full-Time Hotel Manager.Develop, implement and evaluate policies and procedures for the operation o... Show more

 • Promoted

Supervisor

Torsap Thai KitchenGrande Prairie, Division No. 19, CA
Full-time +1

We’re an Asian buffet under new management, and we’re building a friendly, customer-focused front of house team.We’re looking for a motivated FOH Supervisor who enjoys working with people, takes pr... Show more

 • Promoted

Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

ApexFocusGroupGrande Prairie, Alberta, Canada
Remote
Full-time +2

We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Show more

 • Promoted

Field Operations Superintendent

Titan Energy Services Ltd.Grande Prairie, Division No. 19, Canada
Full-time

The successful candidate will be a demonstrated team player with a strong operations background, hands-on experience in Oil & Gas pumping operations, and known for their professionalism, strong lea... Show more

 • Promoted

Lead Supervisor for Conventional E-line Operations and Safety

Sideworx Connect IncGrande Prairie, Division No. 19, Canada
Full-time +1

Supervise conventional E-line projects as a dedicated E-line Supervisor in a permanent, full-time role.Focus on meeting safety benchmarks while optimizing team performance and resource management.I... Show more

 • Promoted

SK Westgate — Grande Prairie Store Manager (Monday-Friday)

Supplement KingGrande Prairie, Alberta, Canada
CA$17.00 hourly
Full-time +1
Quick Apply

Store Manager | Supplement King Westgate | Full-Time, Weekdays.Please Copy/Paste this link to take an on-demand virtual interview!.Run a store like it's your own.Base pay + performance bonuses.Star... Show more

Work From Home Full-Time Focus Group Participant

ApexFocusGroupGrande Prairie, AB, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingSexsmith, Alberta
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Greenspace Supervisor at County of Grande Prairie

County of Grande PrairieHamlet of Clairmont, AB, CA
Full-time

Elevate community standards as a Greenspace Supervisor for the County of Grande Prairie.This position emphasizes landscape management, seasonal supervision, and snow removal work.As a Greenspace Su... Show more