Dispatcher

The Opportunity

Do you enjoy solving problems, coordinating moving parts, and keeping people informed in a fast-paced environment? DeVry Greenhouses is looking for a proactive, organized, and solutions-focused Dispatcher to join our Logistics team. The Dispatcher will oversee daily transportation activities, provide direction and support to drivers, and serve as the primary communication link between drivers, operations, customers, and supporting departments. The successful candidate will be comfortable making decisions under pressure, adjusting plans when challenges arise, and building positive working relationships across the organization.

DeVry Overview

DeVry Greenhouses is a wholesale supplier of bedding plants and nursery trees. Working here means helping supply beautiful plants to customers and major retailers across North America.

At DeVry Greenhouses, we roll up our sleeves and work hard, especially during our busy spring season, while supporting one another and finding practical solutions along the way.

Our Logistics team plays an essential role in ensuring our products arrive safely, efficiently, and on time.

This is an opportunity to join a growing organization focused on operational excellence, customer service, teamwork, and Inspiring People to Grow.

Responsibilities

The successful candidate will:

• Plan and coordinate daily transportation operations, including driver schedules, load assignments, appointments, and resource allocation.

• Ensure deliveries, pickups, product movements, intercompany transfers, and other transportation requests are completed safely and on time.

• Respond to delays, reroutes, service disruptions, customer requests, severe weather, and other operational challenges.

• Provide day-to-day direction and support to drivers by communicating expectations, assigning work, resolving concerns, and reinforcing company standards.

• Build positive relationships with drivers through respectful communication, coaching, recognition, active listening, and consistent follow-through.

• Maintain clear communication with drivers, customers, internal departments, the Dispatch Assistant, and the Logistics Manager.

• Monitor fleet availability, equipment utilization, vehicle defects, and maintenance requirements.

• Work collaboratively with Fleet Maintenance to support equipment reliability and availability.

• Assist with driver recruitment, onboarding, training, workforce planning, development, and performance management.

• Support third-party carrier relationships and transportation asset administration.

• Forecast transportation requirements and align driver, fleet, and carrier capacity with business

  needs.

• Optimize routes, schedules, fleet utilization, and transportation resources to improve productivity,

  service, safety, and cost performance.

• Review operational results and identify opportunities to improve transportation processes and

  fleet effectiveness.

• Maintain driver qualifications, compliance records, and other required transportation

  documentation.

• Coordinate the operational response to incidents, accidents, emergencies, vehicle defects, and

  service interruptions.

• Promote a culture of safety, accountability, professionalism, and continuous improvement.

Qualifications

• Minimum three to five years of experience in transportation dispatching, fleet coordination,

  logistics, or a related transportation leadership position.

• Strong understanding of transportation operations, routing, scheduling, fleet utilization, and driver

  coordination.

• Experience coordinating drivers, equipment, and transportation resources in a fast-paced and

  time-sensitive environment.

• Understanding of route optimization, overtime control, fleet productivity, operational efficiency,

  and transportation cost management.

• Experience assisting with employee hiring, onboarding, training, coaching, or performance

  management is considered an asset.

• Strong analytical skills with the ability to review operational information, identify trends, and

  support effective decision-making.

• Excellent communication, organization, time-management, and relationship-building skills.

• Ability to prioritize competing demands, maintain attention to detail, and make sound decisions

  under pressure.

• Professional, adaptable, and calm when responding to service disruptions, emergencies, and

  unexpected operational challenges.

Total Rewards

• We offer a competitive compensation package based on education, experience, and demonstrated performance.

• Hourly compensation $30 - $36 per hour (based on experience)

• Extended health and dental benefits

• RRSP matching program and vacation pay

Job Type

• Full-time

Reports to

• Logistics Manager

Work Location

• Chilliwack, BC (In-person) V2P 6H4