Ifyou are looking to grow your career with an organization driven by excellence,integrity, and innovation, Dilawri offers an environment where people aresupported and empowered to succeed.
Foundedin 1985, Dilawri is Canada’s largest automotive group and one of Canada’s BestManaged Companies. Dilawri operates over 80 franchiseddealerships,representingmore than 35 of the world’s most respectedautomotive brands across British Columbia, Alberta, Saskatchewan, Ontario,Quebec, and Washington, DC.
Witha team of more than 4,000 employees, Dilawri fosters a culture rooted incollaboration, accountability, and continuous learning. Our values ofExcellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide howwe work, how we lead, and how we serve our customers and communities. Throughthe DilawriFoundation , we are also committed to making a meaningful impact in thecommunities we serve.
Discoverhow you can build your career with Dilawri
Position Overview
We arelooking for a driven, customer-focused Internet Lead Sales Specialist to lead ouronline sales efforts and help deliver a premium buying experience. If you thrive in a fast-paced automotive environment, understanddigital lead management, and know how to convert online inquiries into loyalcustomers, we want to hear from you.
Primary Duties and Responsibilities
- Respondpromptly to all internet, phone, and digital inquiries
- ManageCRM lead processes and customer follow-up
- Setand confirm appointments for showroom visits and test drives
- Buildrelationships with customers through phone, email, text, and onlineplatforms
- Workclosely with sales consultants and management to maximize lead conversion
- Maintainhigh customer satisfaction and professionalism
- Monitorlead sources and performance metrics
- Ensureall online customers receive a luxury-level experience aligned with BMWstandards
- Assistwith digital marketing campaigns and inventory merchandising when needed
Qualifications Required
- Automotivesales or internet sales experience is a must for this position
- Strongcommunication and customer service skills
- Experienceusing CRM systems and lead management tools
- Self-motivated,organized, and goal-oriented
- Professionalappearance and attitude
- Abilityto work evenings and weekends as needed
- Validdriver’s license with clean driving record
About Dilawri
Inaddition to working with and learning from a team of leading professionals inthe automotive industry, our benefits include:
- Discounted employee vehicle purchase program
- Job-specific coaching & training programs
- Employee wellness & assistance programs
- Employee social events
Buildyour career with a team thatis driven byexcellence,integrityand innovation.
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