Incident management Project manager

Incident Management Project Manager

Location: Burnaby, BC (Hybrid\)
Duration: 6-Month Contract

MatchBox Consulting Group is seeking an Incident Management Project Manager to support one of British Columbia's largest utility providers. This role is ideal for a project management professional who excels at coordination, reporting, stakeholder communication, and process administration within a fast-paced operational environment.

You'll play a key role in supporting the Incident Management Team by coordinating schedules, maintaining documentation, tracking deliverables, and ensuring incident management and investigation activities are completed efficiently and on time.

Responsibilities

• Provide project management and administrative support to the Incident Management Team.
• Coordinate schedules, meetings, and stakeholder communications.
• Track project deliverables, action items, and timelines to ensure timely completion.
• Maintain accurate records, documentation, and file management systems.
• Prepare reports, dashboards, and project status updates using Microsoft 365 tools.
• Support incident management and investigation processes through effective coordination and reporting.
• Facilitate meetings, document decisions, and distribute meeting minutes.
• Assist with records management and ensure documentation complies with organizational standards.
• Collaborate with cross-functional teams to support business process improvements and project objectives.

Qualifications

• Bachelor's Degree in Business, Engineering, Economics, or a related discipline.
• Minimum 5 years of project management experience.
• Strong proficiency with Microsoft 365 applications, including Excel, Word, OneNote, Teams, and SharePoint Online.
• Experience with records management, file management, or document control.
• Strong organizational, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.

Must Haves

• Bachelor's degree in a related discipline.
• Strong Microsoft 365 skills (Excel, Word, OneNote, Teams).
• SharePoint Online experience.
• Records management or file management knowledge or certification.
• Excellent organizational and communication skills.
• Ability to coordinate multiple stakeholders and priorities.

Nice to Have

• Project Management Professional (PMP®) designation.
• Major Case Management training or certification.
• JIBC Investigations and Enforcement Skills Certificate.
• CRSP (Canadian Registered Safety Professional) or CRST (Canadian Registered Safety Technologist).
• Experience supporting incident management, investigations, or operational governance processes.

Work Environment

• Hybrid work arrangement based out of the office in Burnaby, with approximately two days per week onsite.
• Preference for candidates who can regularly collaborate in person with the project team.
• Opportunity to support critical incident management processes while working closely with multidisciplinary stakeholders in a collaborative environment.

For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

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About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com