WELCOME TO
Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.
With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
ABOUT THE ROLE & TEAM
The Cloud Support Engineer is responsible for the implementation, support, optimization, and ongoing management of Ingenico's hosted and licensed cloud-based solutions for customers and partners. This role serves as a technical expert, providing deployment support, system administration, troubleshooting, configuration management, and customer onboarding across complex environments. Working closely with customers, internal support teams, and cross-functional stakeholders, the Cloud Solutions Engineer ensures platform reliability, performance, and successful solution adoption while supporting cloud infrastructure, databases, networking components, operating systems, and custom integrations.
WHAT YOU’LL DO
ABOUT YOUR SKILLS
PREFERRED
AAP/EEO Statement:
lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In accordance with Ontario pay transparency requirements under Bill 190, the base salary range for this position is CAD $75,000.00 – $85,000.00. Compensation will be based on experience, qualifications, and internal equity.
#LI-RBC
Cloud Support Engineer • Toronto HQ, CA, L4W 5L9
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