Sales & Operations Planning Manager (S&OP)

COMPANY INFORMATION

JDRF Electromag Engineering Inc. is a research-intensive product development company located in Port Credit, Mississauga, Ontario. Our mission is to reduce global GHG emissions by creating affordable Smart Lighting for commercial buildings.

We have developed a breakthrough technology that will transform the commercial smart lighting industry and have a measurable impact on global GHG emissions.

As a member of our team, you will join what we believe is the most exciting clean-tech story in Canada. You will have the opportunity to be part of a close-knit and innovative team that works with cutting edge technology including machine learning, edge computing and data fusion.

GENERAL DESCRIPTION

The S&OP Manager will own and drive JDRF’s Sales & Operations Planning (S&OP) process across forecasting, supply planning, inventory management, outsourced manufacturing, procurement coordination, and supplier performance.

This role has been expanded to include a stronger focus on Microsoft Dynamics 365 / Business Central system optimization, workflow automation, and supporting the development of ERP extensions to improve supply planning efficiency and scalability.

The role will play a critical part in aligning demand, supply, production capacity, inventory strategy, and operational execution to support company growth and customer delivery objectives. The successful candidate will work cross-functionally with Operations, Engineering, Procurement, Finance, and Leadership teams while leveraging Microsoft Business Central / Dynamics ERP systems to improve planning accuracy, operational visibility, and supply chain performance.

KEY RESPONSIBILITIES

Sales & Operations Planning (S&OP)

• Lead and manage the company’s S&OP planning process and cadence.
• Develop demand and supply plans aligned with business objectives and customer requirements.
• Coordinate forecasts, production planning, and inventory strategies across internal stakeholders and external manufacturing partners.
• Monitor forecast accuracy, inventory levels, and supply risks while driving continuous improvement initiatives.
• Support executive decision-making through operational planning insights, reporting, and KPI analysis.

Manufacturing Planning & Supply Chain Coordination

• Develop and maintain production and supply schedules for outsourced manufacturing operations.
• Coordinate timelines, production priorities, and capacity planning with contract manufacturers and suppliers.
• Forecast material and resource requirements to prevent shortages and production delays.
• Oversee inventory planning strategies to optimize stock levels while minimizing operational risk and excess inventory.
• Manage inbound and outbound logistics activities to support on-time customer delivery.

Supplier & Contract Manufacturer Management

• Manage relationships with suppliers, contract manufacturers, and logistics partners.
• Evaluate supplier performance related to quality, delivery, responsiveness, and cost objectives.
• Collaborate with Engineering, Manufacturing, and Quality teams to ensure compliance with product specifications and operational requirements.
• Support sourcing initiatives, pricing discussions, and supplier negotiations.

ERP, Reporting & Process Improvement

• Utilize Microsoft Business Central / MS Dynamics ERP systems to manage planning, inventory, purchasing, and operational reporting activities.
• Improve ERP data integrity, planning workflows, and reporting accuracy.
• Develop and maintain KPIs, dashboards, and operational reports for leadership review.
• Drive process improvements across supply chain planning, inventory management, and manufacturing operations.
• Support development and enhancement of ERP workflows, including automation opportunities, configuration improvements, and supply planning process optimization within the Microsoft Dynamics / Business Central environment.
• Leverage Microsoft ecosystem tools (Business Central, Dynamics 365, Power Platform) to automate and improve supply planning and reporting workflows.

Cost & Risk Management

• Monitor supply chain and manufacturing costs while identifying opportunities for optimization and efficiency improvements.
• Identify and mitigate operational risks related to supply constraints, component shortages, logistics disruptions, and supplier capacity.
• Support contingency planning and business continuity initiatives.

What We Promise To Provide

• Hands-on experience in a fast-paced, innovative environment
• Mentorship and training from industry professionals
• Exciting, innovative, fast paced, and growing environment prime for continuous development.
• Annual Salary range: $100,000 - $150,000 CAD
• RRSP Matching Contributions Plan and health benefits.

We value diversity and inclusion and encourage applications from all qualified candidates. We will accommodate applicant’s needs throughout the recruitment process. Please reach out to us at selim.ziade@jdrfelectromag.com if you have accommodation needs.

AI Disclosure & ESA Reference

• Artificial intelligence may be used to assist with candidate screening and assessment. Final hiring decisions are made by the Company.
• Employment terms and conditions will be provided in accordance with applicable employment standards legislation.

Education

• Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, Operations Management, or a related field.

Experience

• 5+ years of experience in supply chain management, manufacturing planning, S&OP, or production planning within the electronics manufacturing industry.
• Hands-on experience working with outsourced manufacturing environments and supplier management.
• Experience coordinating cross-functional planning activities across operations, procurement, and manufacturing teams.
• Strong experience with Microsoft Dynamics 365 / Business Central ERP systems in a manufacturing environment is strongly preferred.
• Experience working within Microsoft partner ecosystems or advanced ERP environments involving configuration, workflow optimization, or system enhancement is an asset.

Technical Skills

• Hands-on experience using Microsoft Business Central or MS Dynamics ERP/MRP systems in a manufacturing environment is required.
• Strong understanding of inventory planning, forecasting, supply planning, and manufacturing operations.
• Strong analytical, reporting, and problem-solving capabilities.
• Advanced proficiency with Microsoft Excel and operational reporting tools.
• Experience with ERP automation, workflow optimization, or Microsoft Power Platform tools (Power BI, Power Automate, Power Apps) is a strong asset.

Soft Skills

• Excellent communication, organizational, and stakeholder management skills.
• Strong negotiation and supplier management capabilities.
• Ability to manage multiple priorities in a fast-paced, evolving environment.
• Proactive mindset with strong ownership and accountability.

Certifications

• APICS CPIM (Certified in Planning and Inventory Management) is strongly preferred.
• Candidates actively pursuing CPIM will also be considered.