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Sixense Solutions Canada Ltd.
Application Support SpecialistSixense Solutions Canada Ltd. • Toronto, Canada, United States
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Application Support Specialist

Application Support Specialist

Sixense Solutions Canada Ltd. • Toronto, Canada, United States
10 days ago
Salary
CA$60,000.00 yearly
Job type
  • Full-time
Job description

Salary: $60,000 - 70,000 per year

Requirements:
  • Were looking for strong hands-on experience with Microsoft SQL Server, including advanced T-SQL querying, joins, stored procedures, CTEs, views, and functions.
  • Experience with version control tools such as Git or Mercurial is important.
  • You should have advanced Microsoft Excel capabilities, including formulas, pivot tables, data analysis, lookups, and reporting.
  • Excellent written and verbal communication skills are needed to work effectively with both technical and non-technical stakeholders.
  • We value a self-motivated, proactive approach, with the ability to work independently while contributing to team goals.
  • You must be able to manage multiple priorities at once and stay effective in a fast-paced environment.
  • Strong analytical thinking, troubleshooting ability, and problem-solving skills with close attention to detail are required.
  • A degree, diploma, or certificate in Computer Science, Information Technology, or a related field is preferred.
Responsibilities:
  • We provide phone and email support to our established client users.
  • We respond to support requests for the systems we develop.
  • We log, monitor, and prioritize incidents and service requests.
  • We guide users remotely to help resolve their issues.
  • We expand and maintain our knowledge base of issues and resolutions.
  • We communicate complex issues to Level 3 support.
  • We support new project setup activities.
  • We develop and run scripts to reduce user errors.
  • We assist with application testing, validation, and user acceptance testing for new releases and enhancements.
  • We support data validation, investigate data discrepancies, and contribute to data migration efforts.
  • We build, maintain, and automate scripts to improve system efficiency and reduce errors.
  • We test application fixes, enhancements, and software releases before deployment.
  • We collaborate with development and QA teams to improve application performance and usability.
Technologies:
  • Excel
  • Git
  • Support
  • SQL
  • Incident Management

More:

We are Sixense Canada, an equal opportunity employer committed to diversity and inclusion. Our team values innovation, collaboration, and continuous learning as we deliver reliable technology solutions every day. This is an in-person role with a salary range of $60,000 to $70,000 annually. We also offer a strong benefits package that includes casual dress, a company pension, dental care, disability insurance, life insurance, on-site parking, paid time off, RRSP matching, and vision care.

last updated 33 week of 2026

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Application Support Specialist • Toronto, Canada, United States

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