Senior Manager, Cyber Security Awareness

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we’re looking for:

The Senior Manager, Cyber Security Awareness is accountable for the strategy, governance, and continuous improvement of the enterprise cyber risk awareness program. Reporting to the Director, Cyber Security Governance, Risk & Compliance, this role leads the evolution of cyber security awareness from traditional training delivery to behavioural resilience, secure decision-making, and sustained culture change across employees, contractors, executives, and third parties.

This leader will own the enterprise cyber security awareness and communications strategy and roadmap, ensuring alignment with policies and risk priorities, and delivers measurable reductions in human-enabled cyber risk.

What you’ll do

Key Outcomes (What Success Looks Like)

• Sustained reduction in risky user behaviours when faced with repeated exposure to social engineering, identity compromise, and fraud-related threats
• Improved security reporting rates and time-to-report, contributing to earlier detection and reduced impact
• Demonstrable improvement in secure decision-making and security first behaviours, not just training completion
• Targeted resilience uplift for high-risk groups (e.g., executives, finance approvers, privileged users, customer data handlers)
• A governed, scalable enterprise cyber security awareness operating model aligned to policies, standards, and risk priorities
• Clear, executive ready reporting that links behaviour trends to cyber risk outcomes
• A high-performing, engaged awareness and communications team

Core Responsibilities

1) Strategy, Governance & Program Ownership

• Own and evolve the enterprise cyber security awareness and human risk management strategy, including the annual roadmap and campaign plan
• Establish and maintain program governance, standards, and operating model for awareness, training, communications, and behavioural interventions
• Prioritize initiatives based on threat intelligence, incident trends, fraud patterns, and identity-based risk
• Lead Cyber Security focused awareness and training initiatives

2) Behavioural Resilience & Program Delivery

• Design and lead a cyber security awareness program that goes beyond awareness to shape secure behaviours, habits, and decision-making
• Develop and deliver targeted, risk-based campaigns addressing threats such as AI-enabled social engineering and deepfake threats, identity-based attacks, and remote work behavioural risks
• Oversee phishing and social engineering simulations as behavioural learning tools, not compliance exercises
• Build a multi-channel communication strategy to support Cyber Security awareness activities and establish a consistent voice for Cyber Security

3) Measurement, Insights & Continuous Improvement

• Define and track meaningful KPIs and KRIs (e.g., phishing reporting rates, susceptibility trends, repeat risk behaviours, behaviour change indicators)
• Use insights from simulations, real incidents, fraud attempts, and identity signals to adapt campaigns and interventions
• Provide clear, reporting and storytelling on human cyber risk for different audiences and levels

4) Stakeholder Influence & Enterprise Collaboration

• Collaborate cross‑functionally with Cyber Security, Fraud, Privacy, HR, Legal, Corporate Communications, and Corporate Learning teams
• Influence without authority by aligning stakeholders to shared risk outcomes
• Partner with business leaders to embed secure behaviours into day‑to‑day operations and decision‑making

What you bring

• Demonstrated experience designing and leading enterprise cyber security awareness or human risk programs
• Proven ability to translate evolving cyber threats into practical behavioural interventions
• Strong program and stakeholder management experience in a large, complex organization
• Undergraduate degree in Information Management, Computer Science, Business Management, or a related field
• Strong written, verbal, and executive‑level communication skills
• Experience leading and developing professional teams

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low cost gym membership
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Technology & Information Technology
Requisition ID: 339456

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology