Talent.com
Lancesoft
Application Support Specialist- SeniorLancesoft • Toronto, ON, CA
Application Support Specialist- Senior

Application Support Specialist- Senior

Lancesoft • Toronto, ON, CA
10 hours ago
Job type
  • Temporary
  • Quick Apply
Job description

Position: Senior Application Support Specialist
Location: Toronto, Ontario (Onsite 5 Days/Week)
Duration: 6 Months Contract (Possibly Extension)

Keywords: Application Support, ITIL, Incident Management, JIRA, eSMT, Azure DevOps, Power BI, SLA Management, Change Management, Deployment, Release Management, Project Coordination, Client Management, Technical Documentation, Training, Risk Management, SDLC
Job Description Must Have:
  • 5+ years of demonstrated experience in coordinating and facilitating project teams to ensure project deliverables are delivered on time and adhere to government and ministry standards.
  • Manage JIRA /eSMT incident tickets and work with project managers/product managers to ensure that tickets are resolved within SLAs.
  • Identify and facilitate resolution of application issues by facilitating collaboration between various stakeholders.
  • Sound knowledge of production applications support process (ITIL) including incident management, change management, deployment, support, and upgrades.
  • Experience responding to queries and resolving issues with specified software applications and escalating or closing tickets, as necessary.
  • Maintains and updates technical documents and procedures.
  • Work with Project/Product Manager (PM) towards creating performance measurement dashboards (such as JIRA/DevOps/Power BI etc.) including sprint performance, sprint velocity, financial performance, and others.
Create a job alert for this search

Application Support Specialist- Senior • Toronto, ON, CA

Similar jobs

Application and Integration Support Specialist

UJA Federation of Greater TorontoToronto, ON, CA
Full-time

Sign in to set job alerts for “Salesforce Administrator” roles.Salesforce Administrator Jobs in United States.Salesforce Administrator – Digital Success Center Team.Senior Salesforce Engineer/Admin... Show more

 • Promoted

Application Specialist

CBI HealthToronto, ON, CA
Full-time

Reporting to the Applications Services Team Lead, dealing with all levels of employees, this position provides level 2 helpdesk support and analysis, troubleshooting, and resolution of system issue... Show more

 • Promoted

Customer Support Specialist, Software Application Support

EmburseToronto, ON, CA
Permanent

At Emburse, you’ll not just imagine the future – you’ll build it.As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordin... Show more

 • Promoted

Application Specialist

CBI Health GroupToronto, ON, CA
Full-time

Reporting to the Applications Services Team Lead, dealing with all levels of employees, this position provides level 2 helpdesk support and analysis, troubleshooting, and resolution of system issue... Show more

 • Promoted

Application Specialist - $60,000 - $72,000 A Year

JanaToronto County, Canada
Full-time

Application Specialist to install, configure, manage, and troubleshoot software, analyze IT problems, and provide technical support.Requires STEM degree and 1-3 years of software implementation exp... Show more

 • Promoted

Application Support Analyst

Air-tekToronto, ON, CA
Full-time

Air-tek is a Canadian-based software company with a powerful suite of unique products that have already achieved a significant share of a huge global market.The product market fit is excellent, and... Show more

 • Promoted

Application Support Analyst - C$83,000 - C$90,000 A Year

Aviso WealthToronto County, Canada
Full-time

Responsible for the administration, monitoring, and maintenance of software infrastructures and applications, acting as a liaison between end-users and development teams. Show more

 • Promoted

Senior Application Support Administrator

TEEMA Solutions GroupToronto
Full-time

Senior Application Support Administrator – Wealth Systems.Downtown Toronto | Hybrid 4 days downtown.We’re looking for a Senior Application Support Administrator to manage and support Wealth Managem... Show more

 • Promoted

TCS Application Support Specialist

Tata Consultancy ServicesToronto
Full-time

Become an Application Support Specialist at Tata Consultancy Services, where you'll utilize your Oracle SQL and CA AutoSys skills to provide robust production support for financial applications.We ... Show more

 • Promoted

Senior Application Support Analyst - $74,671 - $130,424 A Year

LcboEast York, Canada
Full-time

Senior Application Support Analyst responsible for application monitoring, root cause analysis, and end-to-end support for critical systems.Involved in implementation, future planning, deployment s... Show more

 • Promoted

Onsite Senior Application Support Specialist

Source CodeToronto, ON, CA
Full-time

Join a fast-paced environment as a Senior Application Support Specialist at 56 Wellesley Street West, focusing on Salesforce and application support.This onsite position requires strong incident ma... Show more

 • Promoted

Toronto Bilingual Application Support Specialist

ScotiabankToronto, ON, CA
Full-time

Become a key player at Scotiabank as a Bilingual Application Support Analyst in Toronto, Ontario.This role focuses on maintaining application functionality and delivering top-tier technical support... Show more

 • Promoted

Application Specialist: Software Installations & Support - $60,000 - $72,000 A Year

Technology Firm Specializing In Pipeline SystemsAurora, Canada
Full-time

Seeking an Application Specialist to install, configure, and support software for a technology firm.Requires a STEM degree and 1-3 years of software implementation experience, with Python and Java ... Show more

 • Promoted

Application Specialist: Software Installations & Support - $60,000 - $72,000 A Year

Technology FirmAurora, Canada
Full-time

Seeking an Application Specialist to install, configure, and support software for a pipeline systems technology firm.Requires a STEM degree, software implementation experience, and skills in MS SQL... Show more

 • Promoted

Application Specialist

JANA CorporationAurora, York region, Canada
Full-time

JANA is focused on improving the integrity of gas pipeline systems through the application of advanced risk modeling technologies.Our models and software are defensible and highly predictive, allow... Show more

 • Promoted

Application Support Analyst - $70,000 - $80,000 A Year

Trapeze SoftwareToronto County, Canada
Full-time

Provide remote customer support, troubleshoot technical issues, and manage customer cases for public transportation software.Requires SQL knowledge and excellent English communication skills. Show more

 • Promoted

RQ08467 - Application Support Specialist - Senior

Rubicon PathToronto
Full-time

RQ08467 - Application Support Specialist - Senior.Job Openings RQ08467 - Application Support Specialist - Senior.About the job RQ08467 - Application Support Specialist - Senior.Under the direction ... Show more

 • Promoted

Senior Application Support Analyst

RBCToronto, ON, CA
Full-time

Senior Technical System/Support Analyst with QTS Business Client Services Run The Bank (RTB) group is responsible for providing first and second line application support within RBC Capital Markets.... Show more