Senior Change Management Specialist

The Senior Change Management Specialist is responsible for developing and delivering end to end change management plans and activities on projects and programs that enable successful implementation of strategic business initiatives across Canada Life.

Working closely with project teams, business leaders, and stakeholders, this role assesses change impacts, develops stakeholder engagement and readiness plans and activities, and supports adoption and sustainment outcomes. It applies change management methodology and best practices to deliver change activities for assigned projects and programs while contributing to the continuous improvement of the change management practice.

What You Will Do

Change Planning & Execution

• Develop and execute change management strategies and plans for assigned projects and initiatives.
• Conduct change impact assessments to identify stakeholder, process, technology, and organizational impacts.
• Develop and implement stakeholder engagement, change readiness, communication, training, adoption, and sustainment activities in collaboration with project and program teams.
• Partner with project teams to integrate change management activities into project plans and delivery schedules.
• Monitor project progress and adjust change activities to support evolving business needs.

Stakeholder Support & Engagement

• Build effective working relationships with business stakeholders, project teams, and subject matter experts.
• Support stakeholder analysis and engagement activities to increase awareness, commitment, and adoption.
• Facilitate meetings, workshops, and focus groups to gather feedback and address change-related concerns.
• Provide guidance to leaders and stakeholders on change management practices and tools.

Readiness, Adoption & Sustainment

• Assess organizational readiness and identify risks, resistance points, and adoption barriers.
• Support the development and execution of change management plans for readiness, adoption and sustainment.
• Collect and analyze stakeholder feedback, adoption metrics, and change performance indicators.
• Contribute to benefits realization tracking and reporting activities.
• Recommend actions to improve engagement, adoption and sustainment outcomes.
• Contribute to the development and enhancement of change management methodology, templates, tools, and standards.
• Apply lessons learned and best practices across projects and teams.
• Support knowledge transfer and capability-building activities within the Change Management team.
• Stay current on industry trends, change management practices, and emerging approaches.

What You Will Bring

• Experience developing and delivering change management plans and activities within complex business environments.
• Knowledge of change management principles, methodology, and best practices.
• Strong communication, stakeholder engagement, facilitation, and relationship management skills.
• Ability to assess change impacts and translate findings into practical change plans and actions.
• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
• Analytical and problem-solving capabilities with a focus on measurable business outcomes.
• Experience working on business transformation, technology, operational, or process improvement initiatives.
• Financial services, insurance, or large-scale transformation experience is an asset.

Qualifications

• Bachelor's degree in Business, Human Resources, Organizational Development, Psychology, Communications, or a related field.
• 5+ years of experience in change management, business transformation, organisational effectiveness, project delivery, or related disciplines.
• Demonstrated experience supporting end-to-end change management activities on projects and programs.
• Financial Services or Insurance industry experience preferred.

The base salary for this position is between $71,900 - $119,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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Location: London, ON, CA Winnipeg, MB, CA Toronto, ON, CA

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