Delivery Driver

Big Country Pet Co. - Smithville, 6159 Spring Creek Road, Smithville, Ontario, Canada Job Description

Big Country Pet Co. is not just any pet food company – we are proud that our flagship brand, Big Country Raw, is Canada’s leader in the frozen raw pet food category and is one of Canada’s Fastest-Growing Companies. We provide pet parents with healthier food options for dogs and cats, including complete frozen and gently cooked meals, supplements, and treats. We are dedicated to enriching the lives of Canadian pets and the people who love them. We continually strive to set new benchmarks for pet nutrition, safety and well-being. Our values drive everything we do: we commit to excellence in pet nutrition and care, serve pet parents and their companions with heart, connect through trusted relationships and shared passion, and succeed together by fostering collaboration, innovation, and continuous improvement. The Driver is responsible for providing safe, timely, and professional delivery service while maintaining positive customer relationships. This role ensures the accurate delivery of products in excellent condition, compliance with transportation and health & safety requirements, proper care and maintenance of company vehicles, and effective communication with internal teams to support operational excellence. What You'll Do:

Deliver orders to customers and stores in a safe, efficient, and professional manner using a company refrigerated vehicle. Verify delivery accuracy and ensure products are delivered in excellent condition. Follow quality control standards and customer delivery instructions. Provide exceptional customer service while maintaining a professional appearance and representing the company positively. Comply with all traffic laws, company policies, and health and safety procedures. Complete daily vehicle inspections and maintain delivery vehicles in a clean, organized, and roadworthy condition. Troubleshoot and report vehicle, product, or delivery issues as required. Ensure delivery vehicles are properly stocked with required tools and materials. Assist with loading trucks and perform deliveries in varying weather and temperature conditions. Collaborate and communicate with Logistics, Order Fulfillment, Customer Service, and management teams regarding daily delivery activities. Support a safe work environment and perform other duties as assigned. What You Bring:

2 to 5 years of delivery driving experience. Valid G Driver's License and acceptable Driver's Abstract. Air Brake Qualification is considered an asset. Ability to safely lift and move 30 to 50 lbs. Strong customer service and communication skills. Self-motivated, reliable, and accountable work ethic. Ability to work effectively in a fast-paced environment. Flexibility and adaptability to changing priorities and schedules. Team-oriented mindset with a commitment to safety, quality, and professionalism. Why People (and their pets) Love Working Here! Wage Progression Eligible: Starting rate $20.50/hour; $21.25/hour at 6 months, $22.00/hour at 12 months Benefits package including health and dental coverage Company Performance Bonus Program Pet Feeding Program (an employee favourite!) Fun team events and employee perks throughout the year, including Bagel Fridays Although we love AI, your application will be reviewed by real people. We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest however only those applicants selected for an interview will be contacted. Big Country Raw is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications and employment. Big Country Pet Co. - Smithville, 6159 Spring Creek Road, Smithville, Ontario, Canada

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