IT Systems Administrator

Salary: $75,000 - 90,000 per year

Requirements:

• We require a post-secondary diploma or degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a closely related discipline.
• We are looking for at least three years of progressive experience in systems administration, network administration, or enterprise IT support.
• Experience supporting student services, non-profit, or higher education settings is a strong advantage.

Responsibilities:

• We administer M365 and cloud services, including user accounts, permissions, and security groups.
• We maintain system health, apply patches and software updates, manage enterprise storage, and track the hardware asset lifecycle.
• We oversee routers, firewalls, and wireless access points, while monitoring network traffic and resolving connectivity issues.
• We implement, test, and sustain backup solutions and business continuity and disaster recovery plans.
• We provide advanced tier-2/3 support for hardware, software, and network issues through our IT ticketing system.
• We configure, deploy, and maintain laptops, printers, and other peripheral devices.
• We support retail operations and payment integrations for Square and Armagh POS platforms.
• We create user documentation, best-practice guides, and technical training resources.
• We enforce endpoint protection, access controls, firewall policies, and routine security reviews.
• We assess and govern emerging AI tools to automate workflows, improve reporting, and increase efficiency.
• We help develop security policies, data governance guidelines, and modern technology standards.
• We manage digital signage systems and provide AV and technology support for events, elections, and meetings.
• We assist with IT budgeting, vendor coordination, infrastructure growth, and modernization initiatives.
• We provide after-hours support when critical outages or urgent operational needs arise.

Technologies:

• AI
• Cloud
• Firewall
• Hardware
• Support
• Network
• Security

More:

We are the Brock University Students Union (BUSU), a student-focused organization dedicated to enhancing the experience of more than 19,000 Brock students through advocacy, services, programming, and community engagement. This full-time, permanent role is based in St. Catharines, Ontario, with a hybrid work arrangement available where operationally appropriate. We offer a competitive salary of $75,000 to $90,000, employer-paid health and dental coverage, generous paid time off, RRSP match, wellness support, professional development funding, and a collaborative culture centered on innovation, continuous improvement, and work-life balance. The position reports to the Director of Finance & Operations or designate, or the Executive Director, and gives us the opportunity to lead infrastructure modernization, AI adoption, and digital transformation projects that directly improve the student experience.

last updated 32 week of 2026