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Chatters Limited Partnership
Store Manager - Vernon RegionChatters Limited Partnership • Vernon, Regional District of North Okanagan, Canada
Store Manager - Vernon Region

Store Manager - Vernon Region

Chatters Limited Partnership • Vernon, Regional District of North Okanagan, Canada
2 days ago
Job type
  • Permanent
Job description

At Chatters, beauty is more than what we do, it's how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.

We are looking for a Store Manager based out of our Village Green Mall location in Vernon, BC.

What You’ll Do

  • Lead and oversee daily retail and salon operations to deliver a seamless, elevated customer experience
  • Coach, develop, and inspire a high-performing team to achieve sales, service, and operational goals
  • Own scheduling, payroll, inventory management, budgeting, and performance planning
  • Ensure the salon is clean, well-stocked, and beautifully merchandised to Chatters' standards
  • Build strong relationships with customer, creating loyalty through consistent and memorable experiences
  • Analyze performance metrics and take action to drive results and continuous improvement
  • Lead hiring, onboarding, training, and ongoing development of team members
  • Act as the primary leader on the floor, solving problems and making decisions that positively impact the business, customers, and team

Who You Are

You’re a values-driven leader who brings intention, passion, and authenticity to everything you do.

You align with our corporate values:

  • Start with the Power of You: You lead with confidence, accountability, and integrity. You take ownership of results and pride in developing yourself and others.
  • Every Interaction Matters: You understand that every customer and team interaction is an opportunity to create trust, connection, and positive energy.
  • Make It Memorable: You go beyond expectations, setting the standard for exceptional service and creating experiences customers return for.
  • More Than Just Beauty: You believe beauty is a powerful tool for confidence, self-expression, and community.
  • Commit to Grow and Learn: You’re passionate about learning, developing leaders, and building strong teams that grow together.

What You Bring

  • Minimum 5 years of retail leadership experience
  • Proven success leading teams, driving sales performance, and managing operations
  • Strong background in inventory management, scheduling, payroll, and budgeting
  • Passion for beauty and delivering exceptional customer experiences
  • Excellent communication, organization, and time-management skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Reliable, accountable, and solution-oriented leadership style
  • Comfortable using POS systems and basic computer programs
  • Flexible availability, including days, evenings, and weekends
  • Salon experience is considered an asset

What We Offer

  • Competitive salary
  • Sales incentives and performance-based rewards
  • Product and salon service discounts
  • Medical and dental benefits
  • Employer RRSP contributions
  • FREE in-salon, regional, and national education opportunities
  • Opportunities to learn, grow, and advance your leadership career

Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability — visible or invisible, temporary or permanent — can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities.

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Store Manager - Vernon Region • Vernon, Regional District of North Okanagan, Canada

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