Job Description
This position is responsible for quality leadership and direction to employee’s onsite (5 days). Reporting to the Manager Cash Services, operational support for various day to day functions where the main focus is accuracy, efficiency and to ensure Service Level Agreements (SLA) are met at all times.This individual will be accountable for the delivery of goals and objectives of the Centre. They will be the main point of contact for client (branches & external clients) and Armoured Car Courier (ACC) escalations.
Work schedule: Monday to Friday, Flexibility between 7h30-5 PM EST (on-site)
What will you do?
What do you need to succeed?
Must-have:
Nice-to-have:
Branch experience
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to take on progressively greater roles
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Job Skills
Accountability, Adaptability, Business Process Improvements, Coaching, Communication, Customer Service, Decision Making, Detail-Oriented, Group Problem Solving, Long Term Planning, Operational Delivery, People Management, Resource Management, Time ManagementAdditional Job Details
Address:
1 PLACE VILLE MARIE:MONTRÉALCity:
MontréalCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
TECHNOLOGY AND OPERATIONSJob Type:
RegularPay Type:
SalariedPosted Date:
2026-08-07Application Deadline:
2026-08-28Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
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