Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world‑class healthcare through Healthcare BI, advanced analytics, and informed insights.
Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently.
As a part of Petal’s customer support team, you will play a key role in supporting healthcare organizations and their users including physicians and other healthcare professionals in their use of our solutions. Reporting to the Team Lead, you will help ensure customer satisfaction and retention by supporting clients after the deployment of our solutions and guiding them toward optimal use.
You will have a meaningful impact on healthcare professionals while developing strong technical expertise in a structured, collaborative, and fast‑evolving environment. You will also gain a deep understanding of both our standard and advanced products while actively contributing to the overall client experience.
Remote, with occasional in-office attendancePermanent full-time position (37.5 hours per week). The schedule is Monday to Friday, from 1:30 p.m. to 10:00 p.m.
This role also requires obtaining government security clearance, in addition to a standard background check.
Your primary mission will be to provide structured and high-quality technical support within the Petal ecosystem. Most support is delivered via chat and managed through Zendesk (ticketing system).
In this role, you will:
Are you a perfectly bilingual, analytical, autonomous, organized, curious and customer-oriented person who enjoys taking initiative to support your team? The sky’s the limit! if you stand out for:
This role offers growth opportunities toward more advanced technical responsibilities.
Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.
#PHP1
#J-18808-LjbffrTechnical advisor (1:30 p.m. to 10:00 p.m.) • Montreal (administrative region), QC, Canada
Join Bombardier as a Technical Learning Advisor for the mechanical technician team.Your expertise will be pivotal in shaping training programs for new employees.In this advisory role, you will deve... Show more
A leading healthcare technology organization is seeking a Technical Implementations Lead based in Canada.This remote full-time position plays a crucial role in ensuring successful technical deliver... Show more
Provides relocation assistance and support to transferees by managing their move, processing expenses, and offering guidance through various communication channels. Show more
Making a difference, one role at a time.Located in the heart of the Cité de la Biotech in Laval, Kedrion Biopharma Canada’s mission is to make rare connections that impact millions of lives.Our tea... Show more
Our firm provides tax and accounting services, as well as financial advice, to entrepreneurs and business owners.Our primary mission is to excel in providing professional services and helping our c... Show more
Senior Advisor, Process Safety – Montreal, Canada.Job type: Hybrid (20‑30% travel) • Full-time • $106K‑$120K per annum • 1 of 1 positions available • Deadline: 45 days remaining.We are seeking a Se... Show more
Seeking a Technical Advisor to manage work orders, schedule appointments, handle warranties, and utilize IT platforms within the automotive industry. Show more
Making a difference, one role at a time.Located in the heart of the Cité de la Biotech in Laval, Kedrion Biopharma Canada’s mission is to make rare connections that impact millions of lives.Our tea... Show more
Are you looking to kick‑start a meaningful career where you can learn, grow, and make a real impact for customers? As a.Bilingual Licensed Insurance Advisor.Health & Dental, Travel, and Life Insura... Show more
No Other Bank Is Doing What We Do.At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy.Our mission is to help Canadian businesses thrive by providing financ... Show more
SOMMAIRE DU POSTE : Lantic recrute actuellement pour le poste de conseiller.Ère santé-sécurité afin de compléter l'équipe de santé-sécurité basée à notre raffinerie de Montréal.Relevant de la ... Show more
Elevate community engagement as a Senior Indigenous Program Advisor with the Canadian Red Cross in Montreal’s hybrid work environment.Collaborate with Indigenous communities to implement impactful ... Show more
Les incontournables navadiens :.Plaisir garanti (non imposable!).Salaire compétitif rejoignant des attentes.Flexibilité vie personnelle/travail.Assurances collectives, incluanttélémédecines payéesà... Show more
Advance your career with John Brooks Company as a Bilingual Technical Sales Representative focused on spray and valve products in Quebec.Drive sales growth through customer engagement and support.I... Show more
Delivery Finance Advisor (T & I) (Telework/Hybrid).English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced).Technology & Infrastructure (T&I) is the bac... Show more
At Alto, we are actively contributing to the transformation of Canada's future with our high-speed train project connecting Quebec City and Toronto.With the support of the Government of Canada, thi... Show more
Join us at PolicyMe! We're modernizing insurance and we'd like your help.The Canadian insurance landscape has remained largely unchanged for decades and we are in the process of changing that.We're... Show more
Grenier Automobile is currently looking for a Technical Advisor to join its dynamic team! Are you organized, have excellent customer service skills, and enjoy working in a stimulating environment? ... Show more
Senior Talent Acquisition Specialist @ PSD Citywide Inc.PSD Citywide is a leading provider of enterprise asset management, maintenance, financial, GIS, and permitting software solutions, along with... Show more
As an SDI and Surety Advisor within Pomerleau’s Surety and Financial Prequalification team, you will play a key role in the evolution of our Subcontractor Default Insurance (SDI) program, a strateg... Show more
