Talent.com
CSN Collision
Customer Service RepresentativeCSN Collision • Orangeville, ON, CA
Customer Service Representative

Customer Service Representative

CSN Collision • Orangeville, ON, CA
9 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Primary Objectives of the Role

  • Customer & Vendor Support: Handle inquiries from customers and vendors via phone, email, and in person. Maintain a professional and positive approach, provide updates throughout processes, and resolve issues promptly to ensure smooth account and claim management.
  • Invoice, Payment & Claims Processing: Accurately enter invoices, post payments, create repair and towing invoices, and maintain up-to-date financial and administrative records. Receive payments from customers, insurers, and third parties.
  • Scheduling & Coordination: Book appraisal, repair, rental, and sublet appointments; confirm drivability and towing needs; coordinate with head office and external partners for documentation and payment processing
  • Document & System Management: Maintain organized digital and physical filing systems, update management systems with dates and notes, scan and post invoices, and track calls per claim.
  • Vehicle & Courtesy Car Handling: Check in courtesy cars, record mileage and condition, and manage warranty parts for corrosion claims.
  • Insurance & Claims Administration: Explain insurance processes, verify deductibles, prepare claim paperwork, update insurers on repair status, and manage estimating systems, assignments, and supplements.
  • Customer Experience & Compliance: Ensure clear communication through preferred channels, manage customer touchpoints, facilitate CSI reviews, and maintain compliance with WHMIS and PIPEDA standards.
  • General Office Support: Assist with office administration, labor flagging, cost management, and other duties as required, including maintaining a clean and organized workspace.

Requirements

Qualifications, Experience and other requirements:

  • 3 to 5 Years of experience in customer service, accounts payable and receivables is an asset.
  • 3 to 5 years of experience, automotive parts experience is preferred
  • Working Knowledge of the ARMS system, Mitchell and Reynolds, Collision Link and Progi Parts to source value pricing or any other inventory Management system will be an asset.
  • Valid Driver’s license

Benefits

  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
Create a job alert for this search

Customer Service Representative • Orangeville, ON, CA

Similar jobs

Service Manager

Plaza KiaMilton, Halton Region, CA
Full-time

Service Manager Pay Rate: $90000 - 130000 per year Milton Hyundai.Milton Hyundai is looking for an enthusiastic Automotive Service Manager to join our leadership team.This is an opportunity to work... Show more

 • Promoted

Community-Focused Sales Representative

Neo FinancialHalton Hills, ON, CA
Full-time +1

Become a Community-Focused Sales Representative and promote essential financial solutions.Work at activation events to connect potential customers with products and earn competitive pay.In this rol... Show more

 • Promoted

Counter/Inside Sales Representative

Rexel CanadaMilton, Halton Region, CA
Full-time

Counter/Inside Sales Representative – Milton, ON.Rexel is a world leader in the electrical distribution market, operating in 18 countries with 1,950 branches and 27,000 employees.As a division of R... Show more

 • Promoted

Sales Representative

Premier EquipmentAlliston, ON, CA
Full-time

Premier Equipment is the largest full-service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across Ontario.With 20 lo... Show more

 • Promoted

French Private Tutoring Jobs Angus

SuperprofAngus, Ontario (ON), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupCaledon, ON, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

URGENT: Housekeeper Wanted - Experienced Housekeeper Wanted In Clearview, Ontario Earn $25/Hr

Housekeeper.comClearview, Ontario, Canada
CA$25.00 hourly
Full-time

Hello, I'm Denys, a homeowner in Clearview, Ontario, seeking a reliable housekeeper to help maintain my home.If you have a passion for cleaning and enjoy working in a warm and welcoming environ... Show more

 • Promoted

Wireless Sales Representative

The Mobile ShopOrangeville, ON, CA
Temporary

Join us at The Mobile Shop located inside Zehrs!.This position is being offered as a 12-month contract.Join one of Canada’s leading telecom teams, The Mobile Shop, a Loblaw-owned brand operated by ... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupCaledon
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausAdjala-Tosorontio, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Remote Management Consultant

Micro1Angus, Ontario, CA
CA$50.00 hourly
Remote
Full-time

Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Show more

 • Promoted

Sales Representative - 60k / Year - Remote

Spade RecruitingClearview, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Engaging Sales Representative Opportunity

TELUSAlliston, Ontario, Canada
Full-time

Elevate customer engagement as a Sales Representative, positioned for success with an uncapped commission structure.Connect with customers to provide tailored solutions across various platforms.Thi... Show more

 • Promoted

Account Representative

AltecMilton, Halton Region, CA
Full-time

This position is to generate new business and ensure growth of existing accounts in a specific geographic region.Assesses potential application of company products and/or services and offers soluti... Show more

 • Promoted

Counter/Inside Sales Representative

Rexel FranceMilton, Halton Region, CA
Full-time

For 100 years, Nedco has been a cornerstone in the electrical industry.With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc.The Counter/ Inside Sales Representative based i... Show more

 • Promoted

Customer-Focused Regional Manager at Gordon Food Service

Gordon Food Service - CanadaMilton, Halton Region, CA
Full-time

Step into the Customer-Focused Regional Manager role at Gordon Food Service, where strategic planning meets excellent client relationship management.A commuting presence at the Milton DC is expecte... Show more

 • Promoted

Outside Sales Representative

Wilcox Bodies LimitedMilton, Halton Region, CA
Full-time

To be successful in this role at Wilcox, you will provide technical expertise on Wilcox Bodies product, work within deadlines, and have exceptional verbal, written and presentation skills.This role... Show more

 • Promoted

Field Representative - Alcoholic Beverages

AcostaHalton Hills, ON, CA
Full-time +1

Field Representative - Alcoholic Beverages.Field Representative - Alcoholic Beverages.Take the next step in your retail merchandising career as a.Support in-store execution for our leading CPG clie... Show more

 • Promoted

Remote Sales Representative - High Earnings Potential 140k+ - C$60,000 - C$140,000 A Year - Remote

RogersOrangeville, Canada
Remote
Full-time

Remote sales role for an Outbound Business Sales Consultant at Rogers, helping existing SMB customers upgrade services.Involves inbound/outbound calls, consulting, and upselling/cross-selling.Earns... Show more

 • Promoted

Mobile Sales Expert at The Mobile Shop

The Mobile ShopOrangeville, ON, CA
Full-time +1

Step into a rewarding sales role at The Mobile Shop located in Zehrs! As a Mobile Sales Expert, you will connect with customers and provide tailored wireless solutions while earning competitive com... Show more