Chef-fe de pratique ITAM-SAM

A prominent financial services and insurance firm in Canada is looking for an ITAM-SAM Practice Lead to guide its software asset governance strategy. As part of an organizational push toward digital modernization, risk reduction, and software cost efficiency, this role takes ownership of the frameworks, metrics, and processes that keep software inventories fully optimized. Working within an inclusive, people-focused environment, you will drive operational maturity across complex software ecosystems.

Advantages
Flexible Work Structure: Primarily remote position with occasional on-site collaborative workshops in the Montreal area.

Potential for Permanency: 6-month contract designed with a direct path toward permanent employment.

Supportive Environment: Be part of an organization that places high value on professional growth, trust, and team well-being.

Technology Leadership: Leverage modern enterprise tools like ServiceNow SAM Pro to drive continuous operational improvement.

Competitive Rate: Senior-level compensation reflective of your specialized domain expertise.

Responsibilities
Define, establish, and continuously refine the governance model, standards, and strategic roadmap for software asset management.

Translate corporate governance mandates into actionable, everyday operational workflows.

Establish key performance indicators (KPIs), metrics, and quality controls across a federated operating structure.

Manage the full lifecycle of software assets from initial acquisition through final retirement.

Maintain strict license compliance, optimize expenditure, and minimize vendor audit exposure.

Maintain data integrity across the CMDB and relevant ITAM discovery platforms.

Lead the adoption and expansion of advanced capabilities within ServiceNow SAM Pro.

Guide and mentor cross-functional business units on software asset governance and vendor best practices.

Qualifications
Domain Expertise: 5 to 10 years of experience in Software Asset Management, license compliance, and vendor audit readiness.

Technical Proficiency: Hands-on experience with ServiceNow SAM Pro and familiarity with enterprise data feeds (Active Directory, Azure, Intune, SCCM).

Leadership & Influence: Proven ability to lead initiatives and influence stakeholders in a matrixed or federated organizational model.

Analytical Mindset: Excellent capacity for risk identification, cost-benefit analysis, and prioritized action planning.

Language Skills: Professional proficiency in French (written and spoken) alongside intermediate-to-advanced English communication skills for cross-Canada engagement.

Our client operates in Canada. The company takes all reasonable steps to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires it when necessary and its existing bilingual employees are unable to perform these duties. Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English (both spoken and written). In particular, this position will require the employee to interact with centralized internal departments (e.g., Operations / HR / Finance / Legal / Contracts / Sales) that support the organization in Canada and that do not speak French.

Summary
Role Title: ITAM-SAM Practice Lead

Location: Remote (Greater Montreal Area — occasional on-site workshops)

Duration: 6-Month Contract (Strong likelihood of conversion to permanent)

Employment Type: Full-Time Contract

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.