Help redefine customer support for the AI era.
Most companies are running support on ticketing systems built in 2007, with AI bolted on as an afterthought.
Botpress is the enterprise-grade AI agent platform for customer support — built the other way around.
As the 3rd fastest-growing B2B AI start-up worldwide, we're displacing legacy platforms like Zendesk at scale — across industries, regions, and thousands of companies worldwide.
The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth: product-led, capital-efficient, and highly focused.
If you want to build the customer support platform for the AI era, we're looking for top talent to join us.
About the Role
We are building a dedicated product growth team, and we're hiring a Growth Engineer to operate as a full, self-sufficient software engineer within it. Reporting to the Director of Product Growth, you'll work alongside our Product Manager and Product Designer on the highest-leverage problems in the business — starting with onboarding, activation, and revenue conversion.
This is not a traditional engineering role. We act as a SWAT team: we go where the data takes us, we move fast, and we change direction without hesitation when the numbers tell us to. The code you write today may be replaced next sprint — and that should excite you, not bother you. Most engineering roles reward stability, depth, and long-term ownership of a system; this one rewards speed, adaptability, and measurable business impact. You will own experiments end to end and be personally accountable for outcomes, not just outputs.
Responsibilities
Requirements
Benefits
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