intermediate IT Support Analyst/Systems Administrator
We are looking for an intermediate level ( 5 years exp) resource to provide full-time, frontline IT support/administration to one of our clients (a global non-profit company). The position would be responsible for day-to-day IT operations, user administration, endpoint support, IT asset management, onboarding/offboarding activities, and contributing to IT standards and documentation. The position is expected to provide regular support during business hours and able to work from their Ottawa office at least two days per week. They will work with a team of 3-4 other support reps. This resource should have a STRONG customer service focused mindset a and have a friendly and easy going and able to work with a wide array of users and team members. They will support up to 500 users and be the first point of contact for level 1 & 2 support.
We can pay $40-$45 per hour (T4), maybe slightly more and looking for
JOB DESCRIPTION
Technical Support Analyst • Ottawa, ON, Canada
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