Business Systems Analyst to support business acceptance testing and translate user needs into

Duration: 1 year from start date (Strong possibility of being extended/opportunity for permanent role)

Work Arrangement: Hybrid — onsite once per week

Work Locations (any of following locations):

• Downtown Toronto, Ontario
• Waterloo, Ontario
• Montreal, Quebec

*Candidate needs to be eligible for Reliability Clearance (Need to have lived in Canada for 5 consecutive years)

Join a collaborative agile squad supporting digital and operational initiatives within the financial services industry. This role focuses on business acceptance testing, requirements analysis, user stories, data mapping, and end-to-end validation while partnering with business and technical teams. The position offers exposure to government and PII-related work in an environment focused on continuous learning and digital experience improvement. There is a strong possibility of extension or permanent opportunity.

Must Haves

• 2 to 5 years of progressive experience as a Business & Systems Analyst.
• Business acceptance testing. Skilled in test planning/execution and understanding the outcomes.
• Experience with technology and the ability to self-learn software.
• Knowledge of relevant business, processes, systems, and capabilities.
• Good understanding of privacy, compliance, control, and security requirements.
• Comfortable leveraging AI tools
• Proficient with Excel

Nice to Have

• Experience in supporting customer facing operations is an asset.
• Bilingual French/English is an asset.
• Knowledge of financial services industry is an asset.
• Knowledge of Group Benefits and Group Medical Underwriting is an asset.

Responsibilities

• Analyze and define user needs and translate them into system requirements, epics, user stories, and data mapping documents
• Conduct analysis on business requests with a focus on links between processes and systems
• Create and provide comments on internal and external communications and user documentation
• Review and provide comments on business and technical documentation
• Conduct business acceptance testing
• Support business roll-out activities with a focus on end-to-end validation
• Participate in occasional night or weekend implementations for business validation