Network Analyst (Computer Services Officer 3)

Competition # : 49573

Department: Cyber Security & Digital Solutions

Location: NEW GLASGOW, ANTIGONISH, AMHERST OR TRURO

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: 26-Aug-26 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At CSDS, we prioritize people—both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs.

In today’s tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians’ expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered.

We don’t just implement technology; we modernize outdated systems and reimagine processes. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia’s evolving needs.

Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you’ll play a key role in building a more inclusive, responsive government for Nova Scotians.

Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs—and anticipate tomorrow’s challenges.

About Our Opportunity

As the Network Analyst (CSO 3) you will work on the day-to-day network tasks and provide assistance to the network support team. You will have overall responsibility for the analysis, development and implementation of mission critical networking projects.

Primary Accountabilities

Being one of the network analysts, you will help the support team to:

• Analyze, clarify and transfer business requirements into technical requirements.
• Implement network solutions based on the Government’s technology, security and architecture standards.
• Configure and install Cisco Wi-Fi access points, network switches, and router products.
• Configure layer 2 & 3 protocols, including, TCP/IP, Spanning Tree, VLAN, QOS, etc.
• Work on different networking technologies (DNS, DHCP, SMTP, LDAP, SMB, SSH, VPN, NAT, IPSec, VoIP, etc.).
• Work with IT vendors on networking purchasing orders.
• Lead networking projects as assigned from start to end.
• Configure and troubleshoot network and infrastructure/UPS systems.
• Work with other IT groups as the network resource to meet their technical needs.
• Solve problems and issues reported by business clients.
• Set priorities in cooperation with the manager.
• Meet project deadlines.
• Other duties as required.
  
  

Qualifications and Experience

You have a bachelor’s degree in Computer Science plus 3 years related experience in the network technology, or graduation from a recognized Information Technology Program plus 3 years and 6 months related experience in the network technology. An equivalent combination of training and experience will be considered. A CCNA certification would be considered an asset.

Ideally, you must have a proven record and ability to develop, maintain, and support a complex network infrastructure. You will be flexible and adaptable to ever changing priorities and legacy & new technologies. You should be extensively knowledgeable and highly skilled in Cisco (LAN, WAN,WLAN ) and preferably in Cisco ISE, (Knowledge in layer 2 & 3 protocols including, TCP/IP, Spanning Tree, VLAN, OSPF, and BGP, etc.).

You must demonstrate a high degree of logical problem-solving ability with well-developed oral and written communication skills. You should have experience in Project Management and Change Management and working in a ticketing systems. You must also demonstrate that you can lead and contribute to an IT support team by working on multiple tasks at the same time and work well with people.

We will assess the above qualifications and experience using tools such as assessments, presentations, interviews, reference checks, etc.

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

• Normal work week is 35 hours/week, 7 hours/day
• May be required to work overtime on occasion
• Required to be on standby and part of an on-call rotation.
• A driving license and a vehicle are required for traveling to the clients’ sites within the province.
• This position may require frequent traveling to different sites within the Northern zone.
  
  

Additional Information

We understand that flexibility matters. The successful candidate may choose to be based out of our New Glasgow, Antigonish, Amherst, or Truro office locations, subject to operational requirements.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• A Dynamic, client-focused office environment where service excellence and teamwork are our focus.
  
  

Pay Grade: PR 14

Salary Range: $2,912.93 - $3,547.06 Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement: We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at competitions@novascotia.ca.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.