As a High Touch Support Solutions Developer at Google Cloud, you will manage customer issues and proactively help improve customer experiences. You will be part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. In this role, you will provide a high-touch, dedicated service to customers, aiming to anticipate their needs, optimize product performance, and enable customer success.
You will focus on proactive solutions and customer-centric supportability to help avoid issues, build customer trust, and enable customers' continuous growth and long-term success on GCP. You will troubleshoot technical problems for customers through debugging, networking, system administration, updating documentation, and coding/scripting.
Canada: $138,000 - $141,000 CAD + 15% bonus target + equity + benefits
Bachelor's degree in Science, Technology, Engineering, or equivalent experience. 3+ years of experience troubleshooting customer issues or in software development. Experience with distributed systems, web technologies (HTTP, DNS, TCP), and coding in Java, C, C++, Python, or Go.
#J-18808-LjbffrTop Customer Solutions Developer, High Touch Support, Compute, Google Cloud • Southwestern Ontario, ON, Canada
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