Talent.com
Westlund
Inside Account ManagerWestlund • Mississauga, Ontario, Canada
Inside Account Manager

Inside Account Manager

Westlund • Mississauga, Ontario, Canada
4 days ago
Job type
  • Full-time
Job description
Job Description

As part of the Westlund/EMCO Water Solutions team, you will be dedicated to serving specialists within municipal water and wastewater infrastructure, providing industry-leading expertise for products found "inside the fence" of wastewater treatment plants, reservoirs, and pumping stations. You will work closely with engineers, contractors, and municipal specialists to manage complex projects, interpret mechanical bills of material, and supply piping, valves, fittings, and specialized equipment.

To achieve success in the position, you will:

  • Represent the Profit Centre in a professional manner
  • Uphold our core values and ethics with every interaction
  • Build long lasting, loyal, and profitable customer
  • Take initiative, be persuasive by using excellent communication and selling skills
  • Know the products at the Profit Centre
  • Be an effective part of the team at the Profit Centre

Additional duties include:

  • Process sales orders and turn quotations into orders through customer interactions, primarily over the phone
  • Grow customer base; develop new customers using outbound calling campaigns
  • Use interpersonal skills to strengthen relationships with existing customers and increase market share
  • Maintain relationships with established key accounts and ensure that their requests are met
  • Act as a project manager (as needed) for large projects, which includes keeping detailed records of lead times and communicating lead time updates to the customer
  • Investigate and resolve customer issues such as pricing deductions and product returns
  • Interact with and assist customers who come to the Profit Centre to pick up orders
  • Obtain delivery details from customers on when/where orders are needed
  • Stay up to date with customer projects and anticipate product needs
  • Expedite customer material with vendors when required
  • Follow up with customers on quotes and outstanding orders
  • Support the Outside Sales and Counter Teams with customer orders and issues
  • Be an integral part of the team supporting all activities that occur at the Profit Centre
  • Communicate to the Profit Centre Manager and Credit Department any changes in a customer’s business that might cause a credit risk
  • Be comfortable analyzing construction blueprints to best serve the customer
  • Meet or exceed the Profit Centre’s gross profit and sales targets
  • Perform other tasks as requested by the Profit Centre Manager

Qualifications

What we are looking for from you:

  • A minimum of 1 year of experience in customer service or inside sales – contractor experience preferred
  • Proficient in the use of Microsoft Office software
  • Outstanding customer service and telephone skills
  • Possess a high level of attention to detail and strong organizational abilities; must be able to multitask and balance many different deadlines
  • Strong written and verbal communication skills to build and maintain strong working relationships with customers, vendors, and teammates
  • Ability to identify customer requirements and provide profitable solutions and close the sale
  • Intermediate math skills and ability to learn applicable operating and quotation software systems


Additional Information

Salary Range - $50,000-$70,000

    EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

    Create a job alert for this search

    Inside Account Manager • Mississauga, Ontario, Canada

    Similar jobs

    Strategic Inside Territory Account Manager for Enterprise Software Sales

    Entire HireMississauga, Peel region, Canada
    Full-time

    Become a vital Inside Territory Account Manager specializing in enterprise software sales.Utilize your skills to generate opportunities and optimize licensing strategies across diverse client profi... Show more

     • Promoted

    Inside Sales Account Manager - Grand & Toy

    Grand & ToyVaughan, York region, Canada
    Full-time

    Maximize your sales potential as an Inside Account Manager with Grand & Toy.Engage in bilingual sales conversations and drive successful account management strategies.Grand & Toy is looking for an ... Show more

     • Promoted

    Inside Sales Manager Hybrid Role

    AMK Executive SearchBurlington, Halton Region, CA
    Full-time

    Support growth as Inside Sales Manager for a specialty chemical distributor, targeting opportunities in Canada, the USA, and Mexico.Your focus will be on customer support and effective sales activi... Show more

     • Promoted

    West Coast Inside Sales Pro: SMB Tech Solutions (Remote)

    JitterbitMississauga, Peel Region, CA
    Remote
    Full-time

    A leading technology platform is looking for an Inside Sales Representative based in Toronto, Ontario.In this role, you'll drive sales success in a dynamic team, focusing on cutting-edge integratio... Show more

     • Promoted

    Inside Sales

    Marmon Holdings, Inc.Burlington, Halton Region, CA
    Full-time

    Inside SalesApplylocations: Burlington, ONtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR0000043675Robertson Inc.As a part of the global industrial organization Marmon... Show more

     • Promoted

    Account Manager

    IconMississauga, Peel Region, CA
    Full-time

    Helping SaaS companies scale Engineering teams.Icon Technologies is a modern recruitment agency specializing in permanent placements across tech and non tech industries.We partner with high growth ... Show more

     • Promoted

    Tsubaki Inside Sales Specialist

    Tsubaki of CanadaMississauga, Peel Region, CA
    Full-time

    Inside Sales Specialist to enhance customer service and satisfaction.You’ll manage daily communications, focusing on precision and professionalism.In this role, you will report directly to the Dire... Show more

     • Promoted

    Inside Sales Pro: Complex Quotes & Tech Support

    Rex Power MagneticsVaughan, York Region, CA
    Full-time

    A leading transformer manufacturing company in York Region seeks Inside Sales Agents to manage customer inquiries, provide pricing and quotations for distribution transformers, and support marketin... Show more

     • Promoted

    Inside Account Manager

    Grand & Toy Ltd.Vaughan, York Region, CA
    Full-time

    Grand & Toy partners with customers to change the way Canadian businesses work and help them compete.And what we do for others, we do for ourselves.We embrace transformation and innovate for custom... Show more

     • Promoted

    Strategic Inside Sales Account Executive

    Waste Management Inc.Burlington, Halton Region, CA
    Full-time

    A leading waste management company seeks an Account Executive responsible for retaining and expanding the customer base.You will make outbound sales calls, provide services to existing customers, a... Show more

     • Promoted

    OPENLANE Inside Sales Expert

    OPENLANEBrampton, Peel Region, CA
    Full-time

    Join OPENLANE as an Inside Sales Expert, where you will enhance dealer sales activities and foster exceptional customer relationships in the automotive sector.Your skills in communication and techn... Show more

     • Promoted

    Account Manager in IT: Build and Maintain Client Relationships

    QuadbridgeMississauga, Peel Region, CA
    Full-time

    This role offers an exciting chance as an Account Manager focused on sales and client relations in the IT sector.If you're motivated and thrive in a fast-paced sales environment, this is for you! ... Show more

     • Promoted

    Tsubaki Inside Sales Professional

    Tsubaki of Canada Ltd.Mississauga, Peel Region, CA
    Full-time

    Inside Sales Representative to strengthen its customer engagement and sales service.Utilize your excellent communication skills to manage customer inquiries effectively.As an Inside Sales Represent... Show more

     • Promoted

    Inside Sales Team Lead

    Next Plumbing and Hydronics SupplyVaughan, York Region, CA
    Full-time

    A leading plumbing supply company is looking for an Inside Sales Supervisor to enhance customer and co-worker experiences by leading a knowledgeable team and coordinating inside sales activities.Th... Show more

     • Promoted

    Inside Sales Role with Carrier HVAC

    Carrier Global CorporationMississauga
    Full-time

    Elevate your sales career with Carrier as an Inside Sales Associate in Mississauga, ON, and apply your HVAC knowledge to exceed customer expectations.Enjoy a hybrid work model that balances both on... Show more

     • Promoted

    Hybrid Inside Sales Pro - Tech Solutions & Growth

    Rittal CanadaMississauga, Peel Region, CA
    Full-time

    A leading system supplier in Mississauga is looking for an Inside Sales Representative to enhance customer service and sales results.The candidate will assist customers with product information, tr... Show more

     • Promoted

    Sales Manager, Inside Sales

    ShoptalkMississauga, Peel Region, CA
    Permanent

    Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.We connect financial insti... Show more

     • Promoted

    Sales Manager in Training ON

    Appliance CanadaBurlington, ON, CA
    CA$45,000.00 yearly
    Full-time

    Leon’s is currently looking for a self-motivated.The ideal candidate shares our core values, which are deeply embedded in our culture and reflected in our actions: Honesty.Through our manager-in-tr... Show more

     • Promoted

    Inside Sales Role at HELU Canada

    HELU CanadaMississauga, Peel Region, CA
    Full-time

    Grow your career as an Inside Sales Representative at HELU Canada, located in Mississauga, ON.This full-time position offers opportunities in lead generation, customer success, and account manageme... Show more

     • Promoted

    Account Manager

    TruMississauga, Peel Region, CA
    Full-time +1

    We are not just a digital agency; we're architects of online experiences, innovators in the digital landscape, and partners in our clients' success stories.Our journey began with a simple yet power... Show more