Training Support Professional

Training Support Professional

Location: Fraser Valley, BC (Hybrid)
Duration: 10-Month Contract

MatchBox Consulting Group is seeking a Training Support Professional to support one of British Columbia's largest utility providers. This is an excellent opportunity to join a high-profile enterprise transformation initiative and play a key role in helping employees successfully adopt new technologies and business processes.

The Advanced Distribution Management System (ADMS) Project is replacing three legacy distribution control systems with GE Vernova's Advanced Distribution Management System (ADMS). As part of this transformation, business processes will be streamlined, and the quality of critical operational data will be improved. The Change Management and Training Team is responsible for developing and delivering activities that drive stakeholder awareness, readiness, and adoption throughout the project.

Responsibilities

• Coordinate training schedules by gathering scheduling inputs from business groups and project stakeholders.

• Execute training logistics to ensure successful delivery of instructor-led and virtual training sessions.

• Support the development of user-friendly technical training materials, presentations, job aids, and learning resources.

• Analyze training data and prepare reports to track training participation, completion, and effectiveness.

• Collaborate with project teams and business stakeholders to gather and confirm training requirements.

• Support the delivery of change management and training activities that promote successful adoption of new systems and processes.

• Maintain training documentation, schedules, and supporting project materials.

• Assist with continuous improvement of training content and delivery methods based on feedback and lessons learned.

Qualifications

• Bachelor's Degree in Arts, Science, Technology, Business, or a related discipline.

• 1–2 years of experience designing, developing, or coordinating training within a project environment.

• Excellent written, verbal, presentation, and interpersonal communication skills.

• Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines.

• Ability to quickly learn technical concepts and synthesize information from multiple sources.

• Self-motivated with the ability to work independently and take initiative.

• Strong attention to detail and excellent time management skills.

• Comfortable presenting to groups and supporting training delivery.

• Advanced Microsoft Office skills, including Word, Excel, and PowerPoint.

Preferred Qualifications

• Experience supporting utility or infrastructure projects.

• PROSCI Certification.

• Certificate or Diploma in Instructional Design or Adult Education.

• Experience with Camtasia or video editing software.

• Experience working with distribution control systems.

Work Environment

• Hybrid work arrangement based out of the Fraser Valley office.

• Opportunity to contribute to a major enterprise technology transformation project.

• Work closely with Change Management professionals, project teams, Subject Matter Experts, and business stakeholders.

• Support initiatives that help employees successfully adopt new technologies, processes, and ways of working.

If you're an organized, collaborative professional with experience supporting training and change initiatives, we'd love to hear from you.

For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

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About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com