SAP Technical Business Analyst

Are you an experienced Business Analyst who thrives at the intersection of business strategy, complex SAP architecture, and technical execution? We are seeking a Technical Business Analyst to join our client's flagship SAP Plus Program in Calgary. In this pivotal role, you will bridge the gap between business leads, solution architects, technical teams, and external system integrators to translate critical operational needs into clear, testable solution designs for SAP S/4HANA. You will own requirement traceability from end to end ensuring that configuration, data, integrations, security, and controls seamlessly align with business objectives. If you excel at driving decision-making, navigating multi-workstream dependencies, and bringing clarity to complex enterprise transformations, this is your place to make a lasting impact.

Advantages
Mission-Critical Transformation: Play a key role in shaping and delivering high-visibility enterprise solutions on SAP S/4HANA.
High-Level Stakeholder Visibility: Work directly with senior business leads, technical architects, and vendor system integrators to drive decisions and operational readiness.
Culture of Excellence & Innovation: Collaborate in an environment that values continuous improvement, innovative problem-solving, and clear governance.
End-to-End Ownership: Oversee the entire lifecycle—from initial requirements elicitation and design workshops to test planning, defect triage, and cutover readiness.
Structured, Governed Impact: Build and maintain audit-ready artifacts, decision logs, and quality frameworks in a highly structured, enterprise environment.

Responsibilities
Requirements & Solution Definition: Elicit, analyze, and document business and technical requirements across SAP S/4HANA capabilities, integrations, reporting, data, and security/controls. Maintain end-to-end traceability from requirements to solution build and test evidence. Workshop Facilitation & Stakeholder Alignment: Facilitate design workshops with business and technical teams to define future-state processes, capture decisions, resolve ambiguities, and secure formal sign-offs. Backlog & Change Management: Support backlog refinement by breaking down requirements into detailed user stories and acceptance criteria. Conduct impact assessments for change requests across process, data, and testing domains. Design Validation & Delivery Support: Review functional and technical designs to ensure alignment with business requirements, non-functional standards, and audit/control controls. Assist developers and system integrators by clarifying intent and edge cases. Testing & Defect Resolution Support: Support test lifecycle management (SIT/UAT) by translating requirements into high-quality scenarios. Assist with defect triage, issue reproduction, and verifying solution readiness. Governance & Risk Management: Track and maintain key program artifacts in controlled repositories. Escalate cross-workstream risks, dependencies, and scope gaps to protect program timelines and compliance.

Qualifications
Required:
Education: University degree in Business, Information Technology, Engineering, Computer Science, or equivalent practical experience. Experience: 5–15+ years of experience in business analysis, data management, or solution delivery within large, integrated enterprise programs. Must have participated in at least one major ERP implementation/transformation (SAP preferred).
SAP S/4HANA & Technical Knowledge: Solid working knowledge of SAP S/4HANA capabilities, standard process concepts, and enterprise integration patterns. Proficiency in SQL, relational databases (e.g., Oracle), and general IS infrastructure/coding concepts.
Process & Controls Awareness: Strong understanding of governance considerations, including segregation of duties (SoD), approval workflows, and audit-ready documentation requirements.
Documentation & Analytical Skills: Expertise in producing high-quality BA artifacts (process maps, requirement specs, user stories, RAID logs) and maintaining strict requirement traceability.
Stakeholder Management: Excellent facilitation, communication, and negotiation skills to bridge functional, technical, and third-party vendor teams.
Preferred:
Professional BA, Project, or Quality certifications (e.g., CBAP, PMI-PBA, PMP, Agile/Scrum, or ISTQB).
Hands-on experience with enterprise test and lifecycle management tools (e.g., SAP Cloud ALM, Azure DevOps). B
ackground in data architecture modeling, high availability/disaster recovery business requirements, or data stewardship.
Prior experience managing multi-vendor or System Integrator (SI) governance frameworks.

Summary
If you are a strategic thinker who thrives on solving complex enterprise challenges and leading high-impact digital transformations, the SAP Plus Program offers an exceptional opportunity to shape the future of our operations. You will work alongside industry experts, leverage modern SAP S/4HANA technologies, and play a direct role in driving long-term operational excellence. We invite you to bring your expertise, collaborative spirit, and passion for continuous improvement to our client team; apply today to help build an agile, data-driven enterprise!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.