Content Designer / UX Writer - Toronto

Cella by Randstad Digital is currently recruiting on behalf of a leading financial enterprise for a dynamic Content Designer / UX Writer. In this role, you will help shape intuitive, seamless digital experiences for key commercial and public-facing platforms. Partnering closely with multi-disciplinary experience design teams, you will transform complex, technical concepts into clear, engaging, customer-centric microcopy and digital content.

This is a 1-year contract opportunity based in Toronto, Ontario operating on a hybrid model (4 days in office, 1 day remote).

Advantages

High-Impact Work: Contribute directly to large-scale, high-visibility digital platforms used by thousands of daily users.

Collaborative Culture: Join well-established, supportive, and cross-functional design teams under strong creative leadership.

Growth & Innovation: Gain exposure to enterprise-level design systems, design thinking methodologies, and cross-channel strategy.

Work-Life Balance: Enjoy a standard 40-hour work week with regular weekday schedule hours.

Responsibilities

Conceptualize, design, and refine future-state and near-term cross-channel digital content solutions for mobile apps and web platforms.

Craft, edit, and proofread clear, accessible user interface microcopy, functional text, and product communications.

Apply user-centered design principles to ensure digital content translates complex concepts into intuitive, plain-language user flows.

Participate across the complete product development lifecycle—from product ideation, user research, and scoping to post-launch evaluation and iteration.

Partner collaboratively with Experience Design Leads, Product Owners, UX Researchers, and Tech Leads to align content with overarching product strategy.

Utilize design thinking methodologies and facilitate creative ideation sessions to solve intricate user journey challenges.

Adapt flexibly to evolving project priorities and deliver design updates quickly in a fast-paced environment.

Qualifications

Writing Mastery: Demonstrated talent in digital copywriting, editing, content strategy, or UX writing with a focus on simplicity and clarity.

Industry Experience: A solid foundation in digital product content design, user-centered design principles, or mobile/web platform copywriting.

Collaboration & Communication: Excellent interpersonal skills with a proven track record of managing stakeholder feedback and navigating multi-disciplinary team environments.

Design Systems & Tools: Familiarity with modern design and prototyping tools (such as Figma) and design system integration is considered a strong asset.

Sector Background: Prior experience designing content within financial services, enterprise systems, or large-scale public websites is preferred.

Education: An undergraduate degree in a design-related discipline (User-Centered Design, HCI, Visual Design, Communications, Human Factors, Psychology) or equivalent practical work experience.

Summary Ready to make a real impact on millions of daily digital interactions? This is your chance to step into a collaborative, high-performing innovation hub where your words directly shape the user experience. You’ll be joining a team that deeply values great design, continuous learning, and creative problem-solving—giving you the perfect space to elevate your portfolio, sharpen your design thinking skills, and drive meaningful content strategy for enterprise-scale products.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.

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