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Mindlance
Business Consultant - ProficientMindlance • Toronto, ON
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Business Consultant - Proficient

Business Consultant - Proficient

Mindlance • Toronto, ON
20 days ago
Job type
  • Full-time
Job description
Job Title: Business Consultant
Location: Toronto, ON (Onsite)
Duration: Months

Daily Responsibilities:
This role will include multiple operational support items but no two days will look the same. The primary focus on the role will be on:
  • Supplier Management: Execute routine supplier-related administrative and operational tasks as assigned
  • Production Support: Manage and triage incoming support tickets, prioritizing by severity and business impact
  • COB Controls: Monitor and maintain COB control procedures and compliance requirements
  • Exception File Review: Identify, assess, and triage exception files; escalate issues as needed
  • VC GL Reconciliation: Perform general ledger reconciliation activities for virtual card accounts, ensuring accuracy and timeliness
  • VC Operations: Execute ad-hoc operational tasks for virtual card management
  • UAT Testing: Conduct user acceptance testing for new merchant onboarding functionality; document findings and defects

Must have skills:
  • Operations experience
  • Experience handling customer issues/complaints
  • Financial services experience
  • FinTech experience
  • UAT testing experience
  • Basic Microsoft suite skills are good and then comfort with Jira or other project management tools is a bonus.

Mindlance is an equal opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process. “We use AI in our Hiring processes”
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Business Consultant - Proficient • Toronto, ON

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