Talent.com
Carrières Dynacare
Remote Call Attendant (Remote)Carrières Dynacare • Anjou, Quebec
Remote Call Attendant (Remote)

Remote Call Attendant (Remote)

Carrières Dynacare • Anjou, Quebec
3 days ago
Job type
  • Full-time
  • Remote
Job description

Description



Poste chez CannAmm


Job Title: Call Attendant Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are you our next Call Attendant? This position is a team member of the CannAmm Booking Team responsible for booking appointments for Occupational Health needs. The Call Attendant will interact with many of the front-line staff of other functional groups within CannAmm including MROAs, Client Care, and Collection Site Services. The position is that of a front-line-facing CannAmm employee who will be interacting consistently with company representatives, donors, and collectors. Status: Contract Full-Time (14 months)
Vacancy Type: Replacement
Number of Openings: 2Hours: 37.5 hours per week; Monday - Friday: between 8 am - 7:30 pm EDT, Saturday rotation 10 am - 6 pm EDT and Statutory holidays: 9 am - 5 pm EDTDiscipline: Customer Care Workstyle: Remote (may need to be on-site for training if needed - not mandatory)Location: Ontario, Alberta, Manitoba, British Columbia or Nova ScotiaInternal Posting Deadline: Wednesday, July 1, 2026 Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
  • Phone Booking
    - Handle inbound/outbound calls to coordinate occupational testing
    - Notate and document all call information according to standard operating procedures.
  • Web Booking
    - Action web booking requests promptly.
    - Handle outbound calls to coordinate occupational testing
    - Notate and document all call information according to standard operating procedures.
  • Trouble Shooting and problem solving
    - Troubleshooting problem bookings to ensure that any issues are resolved with minimal impact on the client.
    - Must be able to identify and escalate priority issues to the correct department using the chain-of-command protocol.
  • Provide excellent Customer service and Professionalism
    - Communicate with clients, leadership and peers via both phone and email respectfully, politely and professionally
    - Responsible for maintaining the accuracy of all bookings to ensure that all proper protocols are observed and followed.
    - Maintain thorough knowledge of call center processes and adapt to changes required.
    - Maintain excellent communication with internal departments to ensure continuity when releasing information externally.
    - Maintain a low error rate.
    - Reliable attendance and prompt arrival to scheduled shifts.
  • Other Duties as assigned by the Call Centre OPS Manager/Supervisor.
What YOU bring to the role:
  • High School diploma
  • Must be flexible to meet operational requirements as the hours and weekend work vary to accommodate clients across all time zones.
  • Bilingualism is an asset.
  • Must be highly motivated and self-directed, adaptable to new and changing situations, as well as priorities, and able to cope with a high-paced, stressful work environment.
  • Excellent organizational, planning, and prioritizing skills.
  • Computer/Data Entry knowledge
  • Proficient with Cantrak
  • Excellent oral and written communication skills including a good command of the English language as well as good spelling ability.
  • Strong interpersonal skills demonstrating tact and diplomacy are required when dealing with both internal staff and external clients.
  • Must work effectively and professionally under minimal supervision and exercise good judgment.
Working Conditions:
  • Work from home
  • May need to be on-site for training if located in Edmonton, AB or North Bay, ON
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring process.


Create a job alert for this search

Remote Call Attendant (Remote) • Anjou, Quebec

Similar jobs

Remote Call Center Representative

MCIMontreal (administrative region), QC, CA
Remote
Full-time +1

Remote Call Center Representative.Remote Call Center Representative.Get AI-powered advice on this job and more exclusive features.MCI is a leading Business Process Outsourcing (BPO) company that sp... Show more

 • Promoted

Customer Care Agent - Remote

srecruitingMontreal (administrative region), QC, CA
Remote
Full-time

About the job Customer Care Agent - Remote.Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your pro... Show more

 • Promoted

Home Care Attendant - No Experience Required

Aide Chez Soi Rive-SudLongueuil, Montérégie, CA
Full-time

Start your journey as a Home Care Attendant, delivering vital support in households without needing prior experience.This on-site role focuses on fulfilling various cleaning and companionship tasks... Show more

 • Promoted

Remote Home Financing Advisor – Mortgage Specialist Quebec

ScotiabankCandiac
Remote
Full-time

A leading bank in the Americas is seeking a Home Financing Advisor in Candiac.In this role, you will leverage your banking expertise to build relationships, provide mortgage advice, and drive sales... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSaint-Ambroise-de-Kildare, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Remote Customer Care Associate (Entry Level)

Leakstory JobsMontreal (administrative region), QC, CA
Remote
Part-time

A remote market research firm in Niagara Falls is seeking individuals for an entry-level position with no prior experience required.The role involves online data entry, conducting surveys, and offe... Show more

 • Promoted

Remote Regional Financial Advisor - Atlantic Canada

CU Financial ManagementMontreal (administrative region), QC, CA
Remote
Full-time

A financial services company in Atlantic Canada is seeking a passionate Regional Financial Advisor to provide virtual financial guidance.As part of the CU Wealth Essentials team, you will support m... Show more

 • Promoted

Remote Licensed Insurance Advisor - Quotes & Service

square one insuranceMontreal (administrative region), QC, CA
Remote
Full-time

A modern insurance provider in Canada seeks an Insurance Advisor to provide quotes and sell policies.The role involves handling calls, assessing client needs, and personalizing insurance policies.I... Show more

 • Promoted

Property And Casualty Insurance Agent - C$28.8 An Hour - Remote - No Experience Required

DesjardinsCandiac, Canada
Remote
Full-time

The agent will guide and advise clients to build loyalty, assess needs, and offer personalized insurance services. Show more

 • Promoted

Remote Private Wealth Advisor - Uncapped Earnings

TalentSphere Staffing SolutionsMontreal (administrative region), QC, CA
Remote
Full-time

A leading staffing solution provider is seeking a Private Client Advisor to work remotely in Calgary.This role focuses on asset gathering from warm leads, allowing you to maximize your sales potent... Show more

 • Promoted

Remote Call Center Representative

Mass MarketsMontreal (administrative region), QC, CA
Remote
Full-time

Remote Call Center Representative - Remote.MCI is a rapidly growing technology-enabled business services company in the USA, with a global call center footprint across multiple countries.We deliver... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaSaint-Jacques, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Benefits Advisor — Customer Service & Growth

AO-Globe LifeMontreal (administrative region), QC, CA
Remote
Full-time

A leading supplemental benefits company is seeking a remote Customer Service Representative to join their team.The role involves helping customers with product information and coverage queries.Idea... Show more

 • Promoted

Work At Home Market Research Panel. Ideal For Receptionist Or Typist.

AFG IncMontréal, Canada
Remote
Part-time

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible work at home market research oppo... Show more

 • Promoted

Entry Level Management Remote

Eastern Atlantic Canada CareersMontreal (administrative region), QC, CA
Remote
Full-time

Get AI-powered advice on this job and more exclusive features.Remote Insurance Sales Representative – Full-time Flexible Hours, High Earnings, & Growth Potential.We are seeking motivated individual... Show more

 • Promoted

Flexible Remote Sales Associate Role with Unlimited Earnings

American Income LifeMontreal (administrative region), QC, CA
Remote
Full-time

Seize a high-income opportunity as a Remote Sales Associate! Work 100% from home with a flexible schedule and commission-based earnings that reflect your dedication.This role targets licensed sales... Show more

 • Promoted

Remote Mortgage Agent/Broker – Commission-Only with Training

8Twelve Mortgage CorporationMontreal (administrative region), QC, CA
Remote
Full-time

A leading mortgage network is looking for a motivated Mortgage Agent/Broker to manage client pipelines and oversee the mortgage process.This remote role requires strong communication skills and a M... Show more

 • Promoted

Benefits Advisor Remote

Pacific Canadian CareersMontreal (administrative region), QC, CA
Remote
Full-time

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?.Our ideal candidate embodies qualities such as adaptability, trainability, and a ... Show more

 • Promoted

Remote Entry-Level Benefits Sales Associate

AO GlobeLifeMontreal (administrative region), QC, CA
Remote
Full-time

A leading benefits consultancy is seeking an Entry-Level Sales Representative to educate clients about their entitlement benefits.Responsibilities include guiding clients through the claims process... Show more

 • Promoted

Mortgage Advisor for Fully Remote Role

Perch | Mortgages, simplifiedMontreal (administrative region), QC, CA
Remote
Full-time

Become a Mortgage Advisor in a fully remote environment, empowered by advanced technology to drive your mortgage business.Enhance your capabilities with comprehensive support focused on client rela... Show more