Job descriptionYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.
Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description: About The Role At Sun Life, we work together, share common values and support growth and achievement. Corporate Risk Operations helps protect and enhance stakeholder value by enabling effective risk management practices across business segments.
As part of this team, you will help drive change, innovation and operational excellence. You will support risk management practices, contribute to digital solutions, including AI-enabled initiatives, and help the team deliver practical improvements in a fast-changing environment.
What You Will Do As a Senior Risk Business Data Analyst, you will play a key role in connecting business needs with effective delivery. You will combine business analysis expertise, data fluency, technical acumen, risk awareness and strong facilitation skills to support quality solutions aligned with business objectives and risk expectations.
You will work closely with the Product Owner, business stakeholders, data enablement partners, AI and Generative AI teams, technology teams, vendors and cross-functional delivery teams to define clear requirements and support successful outcomes.
You will translate business objectives into requirements, user stories, data attributes, data integration considerations, source-to-target mapping expectations, validation criteria and delivery-ready backlog items. You will also support Agile ceremonies, help manage priorities and contribute to solutions that align with business goals, risk management expectations and operational readiness.
Key Responsibilities Lead and facilitate requirement discovery sessions with stakeholders at all levels, ensuring scope, objectives, assumptions, dependencies, risks, success criteria and data impacts are clearly understood and documented. Elicit, analyze, validate and communicate business, functional, non-functional, data, reporting, analytics and compliance requirements in a clear and practical way. Partner with the Product Owner to define, refine and prioritize Agile backlog items, including epics, user stories, acceptance criteria, data requirements, dependencies, business value and release considerations. Support Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement and roadmap discussions, with a focus on business readiness, data readiness and value delivery. Translate business needs into data attributes, source-to-target mapping considerations, reporting needs, data validation expectations, data quality requirements and technical specifications that can be understood by data engineering, development and IT partners. Analyze business processes, systems, data flows, operational pain points and source-system dependencies to identify opportunities for process improvement, optimization, automation, analytics enablement and innovation. Partner with business users, peers, vendors, technology partners, data engineering, development, QA, project managers and leadership teams to plan, implement, test, roll out and support new or enhanced applications, data solutions, reporting capabilities and processes. Validate delivered solutions against business requirements, data requirements and acceptance criteria, working with cross-functional teams to support successful delivery and adoption. Review and contribute to high-level designs, test strategies, test plans, user documentation, training material, implementation notes and rollout plans to confirm alignment with business requirements and desired outcomes. Identify gaps, risks, interdependencies, delivery blockers, data quality concerns and decision points; document mitigation strategies and escalating issues or decisions in a timely and structured way.
Product Owner support In this role, you will help the Product Owner keep delivery priorities clear, organized and aligned to business objectives. You will:
Maintain and organize the delivery backlog in JIRA or equivalent tools, ensuring items are business-ready, data-ready, appropriately sequenced and aligned to objectives. Write, review and interpret epics, user stories, acceptance criteria, business rules, data requirements, data mappings, validation expectations and implementation notes for clarity and completeness. Prepare concise updates on progress, risks, blockers, decision needs, data dependencies, delivery capacity and upcoming priorities. Help ensure backlog items reflect measurable business outcomes, customer impacts, compliance expectations, operational readiness needs, data readiness expectations and delivery dependencies. Facilitate alignment between the Product Owner, business stakeholders, data enablement partners and delivery teams by clarifying expectations, challenging assumptions and recommending practical alternatives. Create and update JIRA automation rules and AI agents to help improve productivity with business stakeholders, delivery teams and other key partners. Support budget and expense tracking by monitoring performance, reporting variances and providing explanations where needed.
Risk, data and technology focus You will bring a strong understanding of risk management, operational controls and business analysis to help define and improve risk management processes. You will also contribute to application risk assessments, risk-based testing, control documentation and operational readiness activities, as required.
You will work with data enablement and technology partners to understand data lineage, database concepts, relational and dimensional models, source-to-target mapping, data ingestion, data integration, data validation and data quality challenges.
Where applicable, you will explore and analyze data stored in platforms such as Amazon S3, Snowflake, MS SQL, PostgreSQL or similar environments to support reporting, analytics, AI use cases and risk operations outcomes.
You will use data, process evidence, stakeholder feedback and system behaviour to develop clear insights and communicate findings to both technical and non-technical audiences. This role may also support data transformation, reporting, dashboarding, analytics, business intelligence and digital solution initiatives that contribute to Corporate Risk Operations outcomes.
You will support AI and Generative AI initiatives by helping define the business context, data requirements, data quality considerations, and reporting or decision-support outcomes needed for responsible value delivery.
What You Need To Succeed 5 or more years of progressive experience as a Business Analyst, Business Systems Analyst, Product Owner support role, Data Analyst or similar role with increasing responsibility. 7 or more years of related experience is preferred for data‑heavy or complex delivery environments. A bachelor’s degree, college diploma or equivalent practical experience. Education in computer science, mathematics, engineering, business, risk management or a related discipline is an asset. Experience working in Agile environments such as Scrum, Kanban or SAFe, including Agile ceremonies, backlog refinement, prioritization, iterative delivery and JIRA or equivalent tooling. Experience working with cross‑functional teams, including business users, executive stakeholders where appropriate, vendors, development, QA, project managers, data enablement, data engineering and technology partners. Strong understanding of data requirements, data ingestion, data integration, data flows across multiple source systems, source‑to‑target mapping, data validation, data quality and reporting concepts. Hands‑on familiarity with relational database systems, database querying, relational models, dimensional models, SQL, Snowflake, MS SQL, PostgreSQL or similar database technologies is an asset. Ability to translate business requirements into clear technical specifications and implementation notes for development, IT and data engineering teams. Strong interpersonal, facilitation, communication and stakeholder management skills, with the ability to communicate clearly across technical, data, business and leadership audiences. Strong analytical and problem‑solving skills, including the ability to assess root causes, identify gaps, develop recommendations and communicate practical options. Working knowledge of risk management, compliance expectations, operational controls, data quality, reporting, financial services or insurance business processes is an asset.
Preferred Skills And Experience Experience in third‑party risk management, technology and cyber risk management, Archer, ServiceNow, risk operations, operational risk, control management or related enterprise risk areas. Experience with data visualization, analytics, reporting, dashboard development, Tableau, Power BI, data lakes, data warehouses, Amazon S3, Snowflake, source‑to‑target mapping, SQL, database querying or data validation. Exposure to AI or Generative AI projects, with an understanding of the data requirements, data quality expectations, governance considerations and business outcomes needed to support responsible AI‑enabled solutions. BA, BSA, BSC, CBAP, PMI‑PBA, Agile, Scrum, Kanban, SAFe, data analytics, database or BI training/certification, or demonstrated practical experience with these concepts. Experience supporting automation, workflow, digital transformation, process optimization, BI modernization or data platform initiatives. Experience with customer communication, stakeholder management, matrix organizations, vendors and multi‑site virtual teams.
How You Will Contribute You will be most successful in this role if you are collaborative, curious and comfortable working through ambiguity. You communicate clearly, build strong relationships and help teams stay focused on meaningful outcomes.
You will also demonstrate Sun Life’s BOLDER behaviours: Bias for Action, Open to Listen, Learn All the Time, Drives Outcomes, Empowering and Resilient.
Why join us You will have the opportunity to contribute to meaningful risk operations work, support change and innovation, and collaborate with partners across business, data, technology and delivery teams.
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e‑mail a request to thebrightside@sunlife.com.
We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.
We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range 80,000/80 000 - 128,000/128 000
Job Category Risk Management
Posting End Date 09/08/2026
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