- Full-time
Our client is a well-established professional services organization with a national presence and a reputation for delivering high-quality support to a sophisticated client base. They are currently seeking a Bilingual Client Accounts Specialist to join their Montreal team.
This position plays a key role in the financial operations function, partnering closely with internal stakeholders and clients to support billing, collections, account management, and revenue optimization activities. The successful candidate will thrive in a fast-paced environment where attention to detail, relationship management, and strongmunication skills are essential.Please note: Due to regular interaction with colleagues and clients across Canada, fluency in both English and French is required.
Key Responsibilities
- Manage a portfolio of client accounts and serve as a primary point of contact for billing and receivable-related matters.
- Collaborate with internal professionals and support teams to ensure timelypletion of billing activities.
- Review and process invoices while ensuringpliance with client-specific billing requirements.
- Coordinate electronic invoicing submissions and assist with troubleshooting invoice rejections or payment issues.
- Monitor unbilled work and support stakeholders in identifying opportunities for timely invoicing.
- Track outstanding receivables and proactively follow up on overdue balances through professionalmunication.
- Develop and execute collection strategies to reduce aging receivables and improve cash flow.
- Investigate and resolve account discrepancies, including payment allocations, deductions, short payments, and disputed amounts.
- Prepare account analyses, reconciliations, and financial reports for internal stakeholders.
- Assist with account exposure reviews and provide rmendations related to credit risk and recovery efforts.
- Maintain accurate account records and ensurepliance with internal controls and financial policies.
- Partner with operational, administrative, and finance teams to deliver exceptional client service and resolve account-related concerns.
Qualifications
- Post-secondary education in Accounting, Finance, Business Administration, or a related field.
- Minimum of 3 years of experience in accounts receivable, billing, collections, or client accounting.
- Experience working in a professional services environment is considered an asset.
- Strong understanding of the full revenue cycle, from work-in-progress monitoring through collections.
- Exceptional organizational skills and ability to managepeting priorities in a deadline-driven environment.
- Strong analytical, problem-solving, and reconciliation skills.
- Excellent interpersonal and relationship-building abilities.
- High degree of professionalism, discretion, and confidentiality.
- Bilingualism in English and French, both written and spoken.
What’s Offered
- Hybrid work environment.
- Paid overtime opportunities.
- Generous vacation and personal time off.
- Ongoing professional development and career progression opportunities.
- Collaborative, team-oriented culture.
- Exposure to a national network of professionals and stakeholders.
- Diverse and inclusive work environment focused on employee growth and engagement.
This is an excellent opportunity for a client-focused accounting professional looking to leverage their billing, collections, and relationship-management expertise within a dynamic and highly professional organization.
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#1126103 - Juan Pablo Perozo Montilva