Salesforce Delivery Lead

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Summary

The Salesforce Delivery Lead is a senior individual contributor responsible for end-to-end delivery across projects, enhancements, and application support. This role drives execution, ensures delivery excellence, and provides oversight to vendor and contract teams while maintaining alignment with enterprise standards and governance.

What You’ll Do

• Own end-to-end delivery across projects, enhancements, and support activities, ensuring alignment to scope, timelines, quality, and budget
• Provide day-to-day direction and oversight to offshore/onshore vendors and contractor resources
• Track delivery performance, including risks, issues, dependencies, and mitigation plans
• Coordinate across project and support streams to ensure seamless execution
• Oversee application support (AD/AMS), ensuring system stability and SLA adherence
• Balance competing priorities across delivery and support demand
• Ensure adherence to governance standards, delivery controls, and reporting requirements
• Provide clear status reporting and communicate delivery health to stakeholders and leadership
• Manage stakeholder expectations, priorities, and escalations
• Monitor vendor performance against SOW deliverables and service levels
• Identify opportunities to improve delivery efficiency and scalability

What You Bring

• 8+ years of experience in IT delivery, project/program management, or technical delivery roles
• Proven experience delivering complex initiatives with multiple workstreams and dependencies
• Experience managing offshore/onshore vendors and contract resources
• Experience across both project-based delivery and application support (AD/AMS)
• Strong understanding of Agile, Waterfall, or hybrid delivery methodologies
• Ability to manage multiple concurrent initiatives in a fast-paced environment
• Strong ownership mindset with accountability for outcomes
• Ability to influence and lead without formal authority
• Strong execution focus with attention to quality and timelines
• Excellent stakeholder management and communication skills
• Strong problem-solving and decision-making capabilities

Minimum Requirements

Degree or equivalent and typically requires 10+ years of relevant experience. Less years required if has relevant Master’s or Doctorate qualifications.

Preferable Skills & Experience

• Experience with CRM, Salesforce, or marketing technology platforms
• Experience in enterprise or regulated environments
• Familiarity with governance frameworks, PMO standards, and delivery controls
• PMP, Agile, or equivalent certification.

Work Model / Physical Requirements

We are Flex and Connect with 2 days a week in office

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.

• In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
• Competitive compensation package at McKesson as part of our Total Rewards.

Our Base Pay Range for this position $122,100 - $162,800

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category.

For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities.

If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca.

Join us at McKesson! McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

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