Job descriptionPosition Type: Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year. Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. We are looking for a highly organized, detail-oriented, and people-focused Candidate Experience & Recruitment Specialist to support the success of our domestic and international recruitment initiatives. Reporting to the Team Leader, Clinical Recruitment, your primary focus will be candidate coordination and ensuring a seamless recruitment journey from first contact through successful relocation and settlement. You will support candidates through interview scheduling, documentation follow-up, guidance on licensure and immigration pathways, relocation planning, settlement preparation, and transition to employment in Canada. This role is centered on creating an outstanding candidate experience while keeping recruitment processes organized, efficient, and well-coordinated. You will work closely with internal and external partners, as well as candidates across multiple international regions and time zones, while operating within Canadian business hours, to ensure successful hiring outcomes. You will also help maintain clear workflows, internal guides, and candidate resources that create consistency across recruitment, relocation, settlement, and onboarding processes. As a Talent Acquisition Operations Specialist, you will act as a Medavie ambassador, strengthening our employer brand and ensuring every candidate experiences a professional, supportive, and well‑organized transition into their new role. Key Responsibilities
Coordinate end-to-end candidate communication throughout the recruitment, relocation, and settlement journey, ensuring timely follow‑up, clear guidance, and a positive candidate experience. Manage candidate applications, track pipeline progression, and maintain accurate recruitment data to support hiring decisions and workforce planning. Schedule and manage interviews across multiple time zones while aligning candidates, hiring managers, and internal stakeholders to support an efficient hiring process. Liaise with internal and external partners to support candidate relocation, settlement, and successful transition to living and working in Canada. Process Documentation & Operational Excellence
Develop and maintain clear recruitment workflows, internal guides, candidate resources, and operational documentation to support consistency and efficiency across talent acquisition activities. Create and update standard operating procedures (SOPs), process handbooks, and tracking tools to ensure smooth execution of recruitment, relocation, and settlement processes. Identify opportunities for process improvement, stronger organization, and operational efficiency to enhance team performance and candidate experience. Maintain accurate records, monitor deadlines, and support alignment of recruitment activities with business priorities and workforce planning needs. Stakeholder Collaboration & Recruitment Projects
Collaborate with hiring leaders, HR Business Partners, and operational teams to support recruitment planning, hiring execution, and workforce needs. Support domestic and international recruitment initiatives, including hiring campaigns, university roadshows, recruitment missions, and other talent attraction activities. Deliver candidate information sessions, webinars, and recruitment presentations to provide clear guidance on recruitment processes, relocation pathways, and transition to living and working in Canada. Support recruitment events and relationship‑building efforts with universities, schools, event organizers, and industry partners to ensure successful recruitment initiatives and strong candidate engagement. What You Bring
Bachelor’s degree or diploma in Business, Human Resources, Administration, or a related field, or equivalent professional experience. 3–5 years of experience in supporting domestic and international recruitment processes, including relocation, settlement, onboarding, immigration, licensure, credential validation, or other complex hiring pathways is considered a strong asset. Experience in talent acquisition operations, recruitment coordination, HR operations, project support, or a similar role within a fast‑paced environment. Experience developing process documentation, SOPs, workflows, and operational guides to improve efficiency, consistency, and candidate experience. Strong proficiency in recruitment systems and operational tools such as Workday, LinkedIn Recruiter, ATS platforms, and Microsoft Office Suite (Excel, Word, PowerPoint). Comfortable navigating, implementing, and improving recruitment technologies, tracking systems, reporting tools, and process workflows to support operational excellence. Strong writing, documentation, and presentation skills, with the ability to create clear resources and confidently lead webinars, information sessions, and candidate‑facing presentations. What Will Set You Apart
Exceptional organizational skills, attention to detail, and ability to manage multiple priorities in a fast‑paced environment. Strong communication, relationship‑building, and stakeholder management skills across internal and external partners. Proactive mindset with strong accountability, ownership, problem‑solving abilities, and a focus on candidate experience and continuous improvement. Travel
This role requires domestic and international travel to support recruitment missions, university roadshows, hiring events, and key talent acquisition initiatives, including occasional extended trips of up to two weeks. Why Join Medavie?
Comprehensive health, vision, and dental plan that is 100% employer‑paid from day one. 100% employer‑matched Defined Contribution Pension Plan. Annual Incentive Bonus recognizing your contributions. Paid vacation, ability to purchase an additional week of vacation, wellness benefits (Health Care Spending Account and Personal Wellness Account), and fitness discounts. Opportunity to make a meaningful impact by supporting candidates as they transition into new opportunities and build their lives in Canada. Career Growth: We encourage you to follow your passions, learn new skills and focus on growing your career with Medavie #CBM1 #LI‑VS1. Pay Range: 61,221 - $76,526 CAD This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation. The Base Pay range may vary depending on the successful candidate or other relevant job‑related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance‑based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results. We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently—without AI assistance to ensure a fair and equitable process. Full careers. Full lives. Medavie is a national health solutions partner and innovative leader in healthcare delivery, benefits management, health management, and primary care. Backed by the strength of a team of 8,500+ professionals from coast to coast, we’re committed to improving the wellbeing of Canadians so that every life can be lived to the fullest. Medavie provides all‑in‑one private health insurance, public health administration, emergency medical services as Canada’s largest contracted provider, as well as primary care, community health, mental health and addictions solutions, medical communications, and clinical training. As a not‑for‑profit organization, Medavie is one of Canada’s Top 100 Employers, certified by Imagine Canada for philanthropy and community engagement, and Rainbow Registered as an organization that champions diversity, equity, and inclusion.
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