Senior Security Operations Specialist II

Req Id:

431232

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting‑edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Summary We are seeking a Senior Security Operations Specialist II with hands‑on experience in network security operations, advanced troubleshooting, operational support, and continuous improvement. The successful candidate will provide technical leadership, support secure implementation of new technologies, and act as an escalation point for complex network and security issues in a 24/7 environment.

Key Responsibilities Monitor, support, and maintain network security infrastructure. Lead troubleshooting and root cause analysis for complex network, security, and operational issues. Manage incidents, problems, service requests, and change requests. Coordinate with internal stakeholders and external vendors. Support deployment and secure implementation of new technologies and solutions. Assess and communicate risks affecting network and security services. Ensure compliance with security best practices, network segmentation, and firewall standards. Support enterprise security services including patching, endpoint protection, encryption, PKI, and Active Directory. Analyze recurring issues and implement sustainable solutions. Automate tasks using scripting, Git, Ansible, and related tools. Maintain technical documentation and operational procedures. Mentor junior team members and provide technical guidance. Drive continuous improvement initiatives and operational excellence. Participate in on-call rotations and provide 24/7 support coverage. Support infrastructure upgrades and lifecycle management.

Critical Qualifications 5+ years of hands‑on experience supporting enterprise network security, cybersecurity operations, and critical infrastructure in a complex enterprise environment. University degree in Telecommunications, Computer Science, or equivalent. Strong understanding of enterprise security services, including patching, Anti‑Virus/IPS, Encryption, PKI, and Active Directory. Advanced knowledge of routing and switching protocols (BGP, OSPF, MPLS, STP, MLAG, VSS, VPC). Experience with Fortinet, Cisco, Palo Alto, F5, Juniper, Arista, or similar technologies. Knowledge of security zoning, network segmentation, and firewall/DMZ principles. Experience with Git and automation tools such as Ansible. Knowledge of the ELK stack (Elasticsearch, Kibana, Logstash) and agentic pipelines. Understanding of software development best practices and use of AI models for scalable code development. Experience with Infrastructure as Code tools such as Terraform. Basic experience with Kubernetes workloads. Strong communication, documentation, analytical, and problem‑solving skills.

Adequate knowledge of French is required for positions in Quebec.

Additional Information Position Type:

Management

Job Status:

Regular - Full Time

Job Location:

Canada : Ontario : Toronto

Work Arrangement:

Hybrid

Application Deadline:

08/16/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work‑life balance, Bell offers flexibility in work hours based on the business needs.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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