Advisor, Employee and Labour Relations

Mount Sinai Hospital, 600 University Avenue, Toronto, Ontario, Canada

Job Description Are you ready to make a meaningful difference in employee experiences and organizational success and continue your development in Human Resources? As an

Advisor, Employee and Labour Relations , you’ll team with the Human Resources Manager and foster a fair and harmonious work environment in a dynamic health care setting. By collaborating with internal teams, unions, and other external stakeholders, you’ll solve employee issues while ensuring compliance with policies, legislation collective agreements. Your role will directly contribute to a supportive, thriving workplace that positively impacts both patient care and employee satisfaction.

Is this you? Do you have a strong foundation in applying Human Resources best practices and interpreting policies and collective agreements? You are skilled at researching and documenting workplace and collective agreement issues with accuracy and precision, from drafting concise communications to maintaining organized records. Whether addressing employee concerns, supporting investigations and collective bargaining your attention to detail and ability to manage competing priorities ensure effective and compliant outcomes.

You are adept at supporting a variety of employee and labour relations processes through effective planning and coordination. When conducting investigations, you bring structure and clarity to ensure thorough and transparent outcomes. You are proactive in understanding the priorities of the team, managing the logistics of meetings and committees by scheduling, distributing materials, and tracking action items to ensure timely follow-up. You can support the collective bargaining process through preparing and tracking materials in an organized manner. Your ability to handle multiple responsibilities and ensure everything runs smoothly makes you a key contributor to the team's success in delivering efficient and effective employee relations outcomes.

This opportunity is ideal for early-career HR professionals looking to build a strong foundation in Employee Labour Relations. You'll develop key skills in stakeholder engagement, policy interpretation, conflict resolution and workplace investigations.

About the Employee and Labour Relations team: The Employee and Labour Relations team at Sinai Health plays a critical role in managing the complexities of labour relations within a large, multi-hospital environment, supporting a diverse workforce of 5,000 employees across Mount Sinai Hospital and Hennick Bridgepoint Hospital. With responsibility for ten bargaining units and approximately 3,000 unionized employees, we help maintain a positive and productive workplace culture that upholds the values of respect, fairness, and compliance.

In this role you will:

Build relationships with stakeholders and team with the HR Manager, staff and department leaders on employee and labour relations inquiries

Support the accurate and timely interpretation and application of applicable legislation, policies, procedures, collective agreements.

Proactively identify and mitigate employee and labour relations issues; refer complex inquiries to appropriate HR team members as appropriate

Conduct investigations into issues as directed, including participating in fact-finding meetings, preparing interview questionnaires, and preparing reports and related correspondence

Organize and support employee and labour relations meetings, including scheduling, preparing materials, and tracking follow-up actions

Maintain a variety of employee and labour relations files (e.g. incidents, investigations, grievances, etc.) with a high degree of accuracy and promptness; compile, maintain and support the tracking and reporting on relevant departmental information and metrics

Research employee and labour relations issues to support issue resolution as assigned; create case file chronologies, generate and analyze data, create reports and summaries

Actively participate in various HR projects

Participate in the preparation of training programs as required

Promote a collaborative work environment and supports colleagues as needed to ensure optimal team functioning; provide coverage for team members as needed

Perform other duties consistent with the job classification as required

Job Requirements: Mandatory

Successful completion of a bachelor’s degree from an accredited educational institution

Experience using human resource information systems

1 year of experience in human resources , including experience in employee and labour relations

Preferred

Degree specialization in human resources, industrial relations, business or a related field

Experience in a large, complex unionized environment; health care experience a definite asse

Skills and Knowledge

Proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook)

Demonstrated ability to interpret and apply Human Resources best practices, applicable legislation, policies, procedures and collective agreements

Must be discreet and demonstrate sound judgment, analytical ability, diplomacy and tact to deal effectively with all levels in the organization, especially when dealing with sensitive issues

Exceptional consultative, relationship building and conflict management skills to interact effectively with various stakeholders and problem solve issues

Strong organizational skills with the ability to prioritize competing demands and changing priorities while maintaining high degree of accuracy and customer service

Job Type

: Full Time

Hours

: M-F 37.5 hours per week; due to the nature of this role, applicants must be flexible to work additional/varied hours as required

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