Job descriptionJob Title:
Real Time System Analyst I/II
Job Level:
IT3/IT4
Date Posted:
July 31, 2026
Closing Date:
August 16, 2026
Job Type:
Full-time Permanent
Category:
Internal/External Opportunities
Location:
Calgary
Powering a bright future starts with you! At AltaLink, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive, collaborative and high performing and we value personal accountability. Our people are empowered to continuously improve, deliver outstanding customer service and make a meaningful impact every day. We embrace the unique identities, experiences and perspectives of our workforce, reflecting the communities where we operate. Everyone at AltaLink can expect to work in a safe, respectful environment where trust and commitment are at the core of how we operate.
Oh, and, what do we do? We power Alberta! Our transmissionlines deliver electricity to millions of Albertans 24 hours a day, seven days a week. When you're on our team, you're supporting Alberta's homes, farms, businesses and industries by providing the safe, reliable and affordable electricity they rely on. Whether working in the field or in the office, every AltaLinker contributes to keeping the lights on. Want to join our team? We're excited to share that we are hiring a Real Time Systems Analyst I/II.
Job Description This position is responsible for the support of AltaLink's Energy Management System (EMS) utilized primarily by AltaLink's Control Center (ACC). This support includes the construction, operation, maintenance and security of the computer equipment, network equipment, software, Supervisory Control and Data Acquisition (SCADA) connections, and other subsystems required to operate and maintain AltaLink's Transmission System assets. The successful candidate will enjoy a work environment which is fast paced, high-pressured, yet structured, which ensures the mission critical EMS high availability systems are in service at all times.
Responsibilities
Support the EMS and associated infrastructure to ensure the control center has the services required to manage AltaLink's transmission assets
Application of new software and upgrades to existing software used in the EMS, its databases and operating systems
Maintaining the external interfaces required at the control centers.
Troubleshoot EMS/SCADA problems with Field Technicians/Engineers and system vendors. Construct, integrate, test and document new hardware and software following processes to adhere to requirements such as Alberta Reliability Standard including Critical Infrastructure Protection (CIP) and Operational and Planning (O&P), Information Security Management System (ISO 27001 & 27019), and CSC
Utilize existing processes and procedures, propose improvements, and implement new processes and procedures
Monitor EMS/SCADA system performance and applications to optimize performance and identify opportunities for improvement
Implement changes in the EMS/SCADA and associated system which may include network infrastructure (i.e. firewalls, routers, switches) or applications (i.e. OS, SolarWinds, Tripwire)
Test and commission new SCADA Remotes or points to the system
Regularly scheduled standby duties to support the EMS 24/7
Demonstrate key behaviors and meet identified expectations outlined in our four cultural pillars - one team, continuous improvement, customer focus and personal accountability.
Requirements
A diploma or degree in Information Technology, Telecom, Electronics, or Electrical Technology
Minimum of one year experience in an EMS or data centre environment
Proven ability/experience in the above noted responsibilities
Previous experience supporting high availability mission critical systems and Real Time SCADA Systems.
Previous experience with ticketing systems such as Change Gear and Service Now
Demonstrated fundamental experience with cyber security best practices
A systematic approach to task completion, troubleshooting, and documentation.
Strong attention to detail, self-motivated, and takes initiative to pursue goals
Strong written communications skills and documentation experience in creating process and procedure
Good verbal communication skills are required as this position is often in contact with other support team members, field operators and outside contractors
Effective interpersonal skills to interface with team members and customers to promote positive customer outcomes
Creative problem solving coupled with a proven ability to work in a fast-paced high-pressure environment
Demonstrated experience with hyperconverged infrastructure; experience with VMWare and VXRail is preferred
Demonstrated experience in networking and security equipment; experience with Palo Alto, Cisco, and RSA is preferred
Working experience with enterprise applications such as Tripwire Enterprise, Tripwire Log Center, Cyberark and Trellix suite of tools would be an asset
Demonstrated experience with SQL Databases
Demonstrated experience with hardware platforms such as Dell, HP, Lenovo
Demonstrated experience with scripting with Powershell, batch files, wmi queries
Working experience in Windows support systems, such as Active directory, patch management and deployment of software, and system builds, WSUS,
Working knowledge of Linux Operating Systems and associated support tools.
Must be able to perform regular standby duties including weeknights, weekends and holidays
Proven track record of good attendance and performance
Some positions may require job specific assessments, regular criminal record checks, additional AltaLink training, medical assessments, annual drivers abstract, and drug tests.
We thank all candidates for their interest in a career with AltaLink. Due to the high volume of applications, we will only be contacting candidates being considered for an interview. We sincerely appreciate all interest.
In proceeding with your application, you will be required to submit personal information to AltaLink through our applicant tracking service provider and this information will be accessible to AltaLink personnel involved in AltaLink's hiring processes. AltaLink also relies on third parties to assist in the hiring process and your information may be provided to them for this purpose. In the application process, AltaLink will require you to provide consent to the collection, use, and storage of your personal information for these purposes.
At AltaLink, we celebrate diversity and inclusion. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment regardless of race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, family status, source of income, sexual orientation or any other category protected by applicable provincial or federal law.
For eligible positions AltaLink offers optional hybrid work that provides flexibility between working from home and the office.
Benefits
Extended Healthcare Plan (Medical, Disability, Dental & Vision)
Spending Accounts
Competitive Compensation
Defined Contribution Pension Plan and Group RRSP
Group Life Insurance
Vacation, Earned Time off, Birthdays Off Work and 13 Recognized Holidays
Tuition Reimbursement
Social Club
Onsite Parking
Wellness Programs
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