Director – Agentic Trust Strategy

Title and Summary

Director – Agentic Trust Strategy Overview The Director, Agentic Trust Strategy is responsible for defining and driving the Agentic Trust strategy and governance across all Security Solutions Organization (SSO) verticals, including Identity & Fraud, Cybersecurity, and Disputes & Experience. This role leads the evolution of the current Agentic Trust strategy, including expansion to multi-rail channels and initiatives prioritization. It ensures disciplined execution and governance of the strategy, aligning stakeholders across Product, Technology, and Business functions.

Role Responsibilities

• Product Strategy & Portfolio
• Define and drive the Agentic Trust strategy, aligned to business priorities and market opportunities
• Own initiatives prioritization, including trade-offs across initiatives to maximize impact and value
• Translate strategic objectives into clear priorities and execution plans
• Innovation & Capability Development
• Identify and incubate new Agentic Trust capabilities and use cases
• Partner with product and engineering teams to influence roadmap direction and solution design
• Support alignment of innovation efforts with commercialization priorities
• Execution & Delivery
• Drive execution across product, engineering, and risk teams
• Ensure initiatives progress against defined goals, timelines, and success measures
• Resolve cross-functional dependencies, risks, and blockers
• Governance & Execution Discipline
• Establish and manage prioritization, tracking, and governance processes
• Ensure visibility into progress, risks, and decision-making across initiatives
• Stakeholder Engagement
• Align and influence stakeholders across product, technology, and business teams
• Lead senior-level updates, providing clear insights on priorities, progress, and risks
• Thought Leadership
• Contribute to the development of Agentic Trust narrative and market positioning
• Partner with communications and marketing to support external thought leadership

All About You

• Experience leading program strategy or portfolio management in complex, technology-driven environments with clear ownership of multi-initiative portfolios
• Proven track record shaping strategy at scale, including defining multi-year roadmaps and making prioritization trade-offs across competing initiatives
• Strong ability to operate at the intersection of strategy, product, and technology, influencing roadmaps without direct ownership
• High degree of executive presence and stakeholder influence, including experience engaging and aligning senior leadership in matrixed organizations
• Structured thinker with strong governance discipline, able to establish prioritization frameworks, track progress, and drive decision-making at program level
• Experience incubating and scaling new capabilities or innovations, from concept definition through early-stage validation
• Strong communication and narrative skills, with the ability to translate complex strategies into clear executive messaging and thought leadership
• Experience with agentic commerce, AI-driven systems, or emerging digital ecosystems
• Comfort operating in fast-paced, ambiguous environments, with a bias toward action and outcomes

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

• All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges Toronto, Canada: $150,000 - $234,000 CAD Vancouver, Canada: $150,000 - $234,000 CAD

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.

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