Corporate Service MailReception Specialist

Overview

We are seeking our next new team member at IST Management in Mississauga Canada.

The Corporate Services Specialist plays a key role in delivering exceptional workplace experience by providing seamless customer-focused support across reception mailroom operations and general corporate services. This role ensures employees visitors and vendors receive timely assistance all correspondence and packages are handled efficiently and office operations run smoothly. The ideal candidate is professional organized proactive and thrives in a fast-paced corporate environment.

About Us

IST Management is a business process outsourcing company. We have over 1800 employees and have been in business for over 28 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing hosting court reporting collections/forensics managed review and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

Weve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nations Best & Brightest Companies to Work For as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nations Department of Defense and have committed to Hiring Our Heroes mission to hire 100000 active and former service members in 2021. IST Management has also been included in the INC 5000 list!

Check out for more info on us!

Compensation: Direct hire salaried position $35000.00 per year (DOE)

Schedule: Monday-Friday 8am-5pm (weekends upon request)

Responsibilities

Key Responsibilities for the Corporate Service Specialist includes:

Administrative/Mail Center:

• Sort log and distribute incoming mail courier deliveries and interoffice correspondence
• Receive and all log incoming cheques delivered in accordance with the existing inbound cheque process
• Deposit cheques daily or according to established schedules using approved methods of deposit (bank runs or electronic deposit)
• Prepare outgoing mail and packages; arrange courier pickups and track shipments
• Maintain accurate mailroom logs and ensure all packages are delivered promptly
• Oversee mailroom supplies and inventory including envelopes labels and packaging materials
• Manage corporate shipping accounts and liaise with vendors (FedEx UPS Purolator Canada Post etc.)
• Follow security and confidentiality protocols for sensitive or confidential documents

Customer Service/Reception:

• Serve as the first point of contact for employees guests and external partners ensuring a professional and welcoming environment
• Manage the visitor sign-in system issue badges and coordinate temporary access
• Respond to incoming calls emails and inquiries route messages to appropriate personnel
• Coordinate meeting room bookings and assist with event setup as needed (approval scheduling capacity AV support and event set-up)
• Maintain the reception area to ensure cleanliness safety and readiness for guestsSupport onsite events training sessions and corporate meetings as needed

General corporate/facilities assistance:

• Assist with facilities-related tasks such as submitting work orders monitoring common areas and coordinating maintenance requests
• Support office space coordination desk assignments ergonomic requests and employee moves
• Maintain inventory of office supplies kitchen supplies and consumables and coordinate orders and restocking
• Provide general administrative support to departments as required
• Collaborate with onsite Security IT and Facilities teams to ensure smooth daily operations

Qualifications

Qualifications:

• Strong organizational and communication skills
• Ability to multitask and adapt to interruptions
• Experience in mailroom reception with administrative support preferred
• Moderate skill level in Microsoft Outlook Word and Excel
• Friendly professional demeanor with a customer service mindset
• High school diploma or equivalent; Professional appearance and demeanor;
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employers attendance policy
• A valid drivers license and/or access to reliable transportation to and from work
• Legal authorization to work for any employer in Canada
• Strong attention to detail and date input

Physical Requirements:

• Walking for extended periods of time
• Standing for extended periods of time
• Accurately with with speed on a keyboard
• Must be able to lift and carry weights up to 50 lbs
• Reaching stooping and bending

Working Conditions:

• Typical for an office environment.
• May be exposed to loud noises emanating from duplication equipment.
• May be exposed to temperature variations and vehicle emissions in loading dock environments

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment please let us know by informing our Talent Acquisition team at

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants regardless of disability or veteran status.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1