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Saving Technical AdvisorIVADO • Québec, Quebec, CA
Saving Technical Advisor

Saving Technical Advisor

IVADO • Québec, Quebec, CA
7 days ago
Job type
  • Full-time
Job description

Official Internal Job Title: Saving Technical Advisor

Status

Regular

Job Description

En tant que conseiller(-ère) aux opérations d’épargne, vous assurerez la planification, la coordination et le suivi des activités de la direction des Nouvelles affaires et fonds externes, tout en veillant à l’atteinte des objectifs de performance, de qualité et d’efficacité opérationnelle. Vous contribuerez activement au développement de la direction, à l’amélioration des pratiques de travail et à la réalisation de projets structurants. Vous superviserez les activités de l’équipe administrative, ajusterez les priorités en fonction des besoins et agirez à titre de personne-ressource auprès des différents réseaux de vente afin d’assurer un service rigoureux, cohérent et axé sur les résultats.

Vous vous réaliserez dans les fonctions suivantes :

  • Superviser, prioriser et suivre le travail des employés de son service afin d’assurer le respect des échéanciers, la qualité des livrables et l’atteinte des objectifs de performance opérationnelle.
  • Contribuer activement au développement des campagnes, des nouveaux produits et des projets d’affaires en assurant une prise en charge rigoureuse des impacts opérationnels.
  • Agir à titre de personne-ressource auprès des équipes internes, des utilisateurs et de l’équipe TI afin de soutenir les analyses, les mises en production, la formation et l’appropriation des changements par les équipes concernées.
  • Analyser les processus de travail, identifier les occasions d’amélioration et mettre en place les solutions requises afin d’accroître l’efficacité, la qualité, la fluidité et la performance des opérations.
  • Structurer et coordonner la formation des nouveaux employés ainsi que la formation continue afin de soutenir le développement des compétences, l’autonomie et la performance des équipes.
  • Assurer le suivi des rapports de gestion, en analyser les résultats et coordonner les actions requises afin de corriger les écarts, de soutenir la prise de décision et d’améliorer la performance globale.
  • Coordonner les activités liées aux états financiers, aux relevés fiscaux et aux autres obligations opérationnelles, en assurant la rigueur, le respect des échéances et la qualité des validations.
  • Agir comme point de contact auprès des réseaux de vente pour le suivi des dossiers, la gestion des cas particuliers et problématiques ainsi que les situations nécessitant une coordination avec les équipes internes.

Vos talents et qualifications :

  • Détenir un baccalauréat en administration, en gestion des opérations ou dans toute autre discipline pertinente.
  • Cumuler un minimum de trois à cinq années d’expérience pertinente dans un environnement opérationnel, de services financiers ou de projets.
  • Posséder une bonne connaissance des produits d’épargne et de placement, de leur encadrement opérationnel et des notions fiscales qui y sont associées.
  • Posséder une excellente maîtrise des outils de la suite Office, notamment Excel, PowerPoint, Word, Outlook, Power BI et Copilot 365, ainsi qu’une aisance à utiliser différents systèmes, rapports de gestion et outils de suivi, dont JIRA.
  • Maîtriser les langues française et anglaise, tant parlées qu’écrites.

#S2

#Li-Hybrid

Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.

Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.

#J-18808-Ljbffr
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Saving Technical Advisor • Québec, Quebec, CA

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