Manager, Logistics

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Manager, Logistics ensures that the inventory flow operates smoothly, supporting the selling effort. Specific responsibilities include (but are not limited to) the following:

• Complete Personal Performance Plan, leading by example
• Complete e360 Survey, leading by example
• Build and retain a high performing team that is capable of delivering the results to meet performance goals
• Ensure the employee performance plans are updated seasonally
• Communicate appropriate parameters, standards and prescribed limits for direct reports; helping them to understand how they drive business
• Implement succession planning, team building and skill development
• Adhere to all Loss Prevention policies
• Lead and direct a team of stock movement associates to fulfill store to store transfers, maintain stockrooms to standard
• Partner with Alterations team to pick and deliver alterations from the sales floor
• Develop communication standards from store to store to meet Client expectations.
• Monitor and enforce the timely completion and execution compliance of Return To Vendor’s, consolidations and transfers to Last Call in partnership with the selling teams in the store
• Coordinate the execution of markdowns in partnership with the selling teams in the store
• Partner with selling teams in the store for stock replenishment needs
• Monitor and drive the use of correct procedures for packing, shipping, tracking and receiving goods into the store and delivering to the appropriate department
• Maintain complete and accurate records for inventory purposes
• Drive physical inventory cut-off procedures in the location
• Manage the customer delivery service to ensure standards are met
• Manage the shipping and receiving team to meet service standards
• Ensure a tidy, organized and streamlined workspace is maintained
• Oversee and approve wrap & pack, shipping/receiving/stock movement supply orders and distribution
• Oversee the control of postage costs
• Ensure compliance with privacy policies, regulations, and cyber security measures.
• Control hanger budget through effective rotation and maintenance of existing stock
• Ensure all waste and recyclables are properly disposed of on a daily basis
• Support merchandising team with respect to movement, storage and disposal of fixturing and hangers as required
• Comply with all Health & Safety policies and requirements

The ideal candidate:

• Post-Secondary diploma/certificate in Building maintenance or trade diploma
• 5 years supervisory experience in a similar capacity
• Trained in forklift operation
• Basic computer skills

The measures of success:

• Contribution to financial objectives
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients

Reason: Existing Backfill

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE. No other brand has this combination of traits, and they give us our strong point of view and set us apart. Magenta Own and elevate Magenta so that it is synonymous with the brand. Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage. Sustainability Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet. Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts. Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities. Warmth Be open, welcoming, and respectful to others. Unity We are one team, one community, sharing one planet. Passion Passion is what drives us to be curious and think creatively. Excellence We constantly encourage ourselves to be better.

If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche : $83,000.00 - $105,000.00 / 83.000,00$ - 105.000,00$ (per year / par an) Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

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