Spécialiste en Support Technique Client B2B
📍 Lieu : Montréal, QC (Présentiel)
💼 Type d'emploi : Temps plein
À propos du rôle :
Vous êtes passionné(e) par la technologie, mais ce qui vous anime par-dessus tout, c'est l'humain et la résolution de problèmes? Vous avez ce « drive » naturel qui vous pousse à prendre des initiatives et à ne jamais laisser un client sans réponse?
Nous recherchons un(e) Spécialiste en Support Technique Client (Bilingue) pour devenir le visage (et la voix !) de notre service technique. Dans ce rôle clé, vous assurerez un accompagnement de premier ordre par téléphone et courriel auprès de notre clientèle d’affaires (B2B), de l'onboarding initial jusqu'à la résolution de défis techniques complexes.
Ici, on ne cherche pas un simple gestionnaire de billets, mais un(e) véritable ambassadeur(drice) doté(e) d'un leadership naturel, capable de vulgariser la technique avec brio et de faire évoluer nos processus!
Vos responsabilités clés :
Le profil recherché :
Ce que nous offrons :
Vous vous reconnaissez dans ce profil et vous avez envie de propulser votre carrière?
Postulez dès aujourd'hui! 🚀
Technical Product Support Specialist • Montreal, QC, Canada
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