Payroll & HR specialist in Canada

Cloud for Good is looking for a Payroll & HR Specialist to join our growing People, Finance & Operations team. This role will work and partner to support 2 departments under the PFO umbrella – HR and Finance. The role will report to the Payroll Lead on the Finance Team .

You will be successful in this role if you are an individual that is passionate about payroll and HR efficiencies that support streamlining and automating processes to ensure the organization can scale.

Location: Remote with regular on-site responsibilities in Toronto, Ontario.

Work Authorization: Citizens or Permanent Residents of Canada. Cannot provide Visa sponsorship

Main Responsibilities:

Payroll Activities:

• Process semi-monthly, multi-state payroll on a 24-pay period cycle for 200+ US employees and 100+ Canadian employee through ADP Workforce Now
• Ensure payroll deductions for taxes, benefits, garnishments, and others are accurate before processing payroll
• Manage the funding of payroll withholdings such as (retirement programs, flexible spending accounts, etc.)
• Process variable compensation, stipends, reimbursement, and other expense payments as necessary
• Prepare journal entries on a global scale for payroll and benefits
• Partner with the Financial Controller for G/L, reconciliations related to payroll, payroll funding, and taxes
• Troubleshoot issues with payroll and time off programs as necessary
• Answer employee questions as they relate to payroll, all recorded compensation as well as time off and other questions as asked
• Recommend corrective action or process improvement where necessary
• Prepare and manage financial reports as needed
• Liaison for US 401K Plan Financial Audit under supervision of Financial Controller

HR Activities:

• Maintain ADP Workforce Now as it relates to employee data for onboarding, offboarding, and status changes
• Process salary updates and changes within the ADP Workforce Now
• Manage the onboarding process, such as background checks and I9 verification
• Respond to employment verification and wage history requests
• Partner with HR to ensure compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements
• Generate a variety of ad hoc and recurring HR reports, research and analyze data for reports, surveys, and budgeting process
• Other duties as assigned

Cross functional Activities:

• Support audit activities as necessary. For example, audits could be driven by internal or external needs such taxes, workers comp., etc.
• Effectively collaborate with ADP Workforce Now and for resolution on payroll tax and other compliance solutions

Administrative & Office Coordination

• Support office administrative needs and on-site coordination in the Toronto office, twice a week

Requirements:

• Understanding of compensation and benefits programs
• Ability to handle sensitive and confidential information appropriately
• Proficiency with HRIS and payroll systems, Salesforce, and Outlook products
• Knowledge of wage garnishments, child support deductions, and complying with court orders
• Understanding of pre-tax and post-tax benefits
• Knowledge of U.S. federal and state employment, wage and hour, and payroll tax laws (including FLSA compliance)
• Knowledge of Canadian payroll, tax, and employment regulations

Working Successfully at CFG

Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner.

• Travel Requirements
• This role requires regular in-person attendance at our Toronto office several times per week to support team collaboration and business operations. Additionally, business travel, both domestic and international, may be required based on project, client, and company needs, including participation in company onsite events. The amount of business travel will vary by role but is generally expected to be up to 30% annually. Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation.
• Work Environment
• Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours (9:00 a.m. – 5:00 p.m. in your local time zone).
• Client Time Zone Alignment
• As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role.

Disclaimers

• Equal Employment Opportunity
• At Cloud for Good, we are proud to be an Equal Opportunity Employer and adhere to the principles of Equal Employment Opportunity (EEO). We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic.
• Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.
• Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients. We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you.
• Use of AI in Interviewing
• At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.
• Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.
• We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.