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CoFoMo Inc.
Functional AnalystCoFoMo Inc. • Montreal (administrative region), QC, Canada
Functional Analyst

Functional Analyst

CoFoMo Inc. • Montreal (administrative region), QC, Canada
9 days ago
Job type
  • Full-time
Job description

Here\'s a brief overview of the tasks and responsibilities you\'ll be able to do:

  • Provide expertise in system analysis, design, testing and deployment;
  • Collaborate with information technology professionals and business experts to implement new solutions that meet organizational needs and align with technological orientations;
  • Act as an intermediary between business experts, technical teams and third-party vendors when required;
  • Translate business needs and design concepts into detailed functional specifications in accordance with established standards and methodologies;
  • Assess the feasibility of requests and estimate the effort required for the tasks and deliverables under his/her responsibility;
  • Coordinate the development, testing and implementation of solutions;
  • Provide operational support to production systems during business hours;
  • Investigate incidents, diagnose problems, and implement appropriate fixes;
  • Produce functional specifications for development teams or third-party vendors;
  • Develop integration specifications and interface designs;
  • Define functional testing and integration scenarios and cases;
  • Prepare the data conversion specifications.

The profile you are looking for is as follows:

  • Strong analytical and problem-solving skills;
  • Be proficient in JIRA, Confluence as well as Agile methodologies such as Scrum and Kanban;
  • Possess a working knowledge of Information Technology Service Management (ITSM) principles;
  • Excellent communication, writing, planning and coordination skills;
  • Knowledge of SQL and PL/SQL (an asset);
  • Have knowledge of Ellucian Banner ERP and its APIs (an asset);
  • Master Zephyr Scale in JIRA for trial management and ServiceNow as an ITSM platform (an asset);
  • Demonstrate the ability to manage multiple initiatives simultaneously and meet tight deadlines;
  • Adopt a results-oriented approach and customer satisfaction;
  • Demonstrate autonomy, initiative and ability to collaborate effectively with several multidisciplinary teams.
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Functional Analyst • Montreal (administrative region), QC, Canada

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