Employment Specialist – Resource and Information ID #1595

The opportunity:The YMCA of Simcoe Muskoka is looking for an individual with a professional caring and inclusive attitude to fill the role of Employment Specialist Resource and Information. This position will provide service to customers in their independent job search and provide in-depth information on the job search process its tools and related information in workshops information sessions and one-on-one either virtually or in person. This includes the ability to support customers on computers including word processing and this role you will: Welcome clients to the centre ensuring they get appropriate services for their needsAssist clients in the self help area adhering to self help guidelinesAnswer the phone directing callers to the services they needComplete appointment call aheads to remind clients of their appointmentsMonitor the general email forwarding or answering emails as requiredMaintain the resource area with up-to-date resourcesSecure all locked storage at the end of each day including locking and securing exterior doorsWork with employers regarding job postings; follow up and rebook or cancel as requiredMaintain and update job boards both in the centre and online sourcing a variety of jobsMaintain computers and troubleshoot basic issuesSupport clients who are working with job coaches with resume development mock interviews applying to job opportunities registering for online training and prioritize all required paperwork case notes and documentation in a timely manner as requiredMaintain and create content for online platforms including posting on FB weekly job postings community messages etc. is an assetMaintain updated knowledge of local regional and broader labour market information and how to access in-depth information as requiredDeliver job search/employment related workshops and information sessions if requiredParticipate on the Job Fair committee with other community service providers as requiredBe able to work independently while maintaining team cohesionDemonstrate strong support and commitment to the mission and core values of the YMCA of Simcoe/Muskoka and the YMCA in Employment Services and the YMCA of Simcoe/Muskoka as per standards outlined in the YMCA personnel policyUnderstand the Performance Management model and the Service Quality Standard and its composition and actively work with the employment team to attain maintain and exceed that standardYou bring:Proficient in Outlook MS Word Power Point Excel the internet and comfortable with new and evolving technologies and social mediaMinimum college level diploma in administration adult education and training or social sciences or related field preferred or 2 -3 years of relevant work experienceStrong communication skills both verbal and writtenExperience working in an environment where service is being provided to the public including diverse populations and experience delivering outstanding customer serviceKnowledge about the community and its businesses and services as well as current insights as to what is influencing the local labour market is an assetAbility to meet deadlines and a keen sense of urgency and attention to detailAbility to problem solve and manage crisis situationsAbility to maintain confidentiality at all timesSelf-motivation and an aptitude to be a strong team playerClass G license and access to a vehicle is an assetWillingness to be able to work flexible hours based on client needsWillingness to participate in mandated training to be completed before or shortly after commencement of work including:AODA TrainingHealth & Safety Awareness TrainingBill 168 (Violence & Harassment in the Workplace) TrainingPCI ComplianceChild Safeguarding OrientationWhy work for the Y:At the YMCA of Simcoe/Muskoka we believe in creating a welcoming and inclusive environment for all members and staff. As an Employment Specialist Resource and Information you will have the opportunity to make a positive impact on the lives of ourparticipantsand the community. You will work alongside a supportive team of individuals who are committed to ourvision of building vibrant and connected communities where everyone :Compensation: $18.98/ Hour Part-time schedule typically 3 days a week 7.5 hours per day Paid Well- Being DaysYMCA HealthFitness& AquaticsMembershipOngoing professional development opportunitiesWhen people find a community where they belong they shine. At the YMCA of Simcoe/Muskoka we believe in creating spaces where everyone addition to a competitive salary and benefits package we offer ongoing training and development opportunities to help you grow professionally and personally. If youre looking for a challenging and rewarding career working with a diverse team where your own ideas will be heard then the YMCA of Simcoe Muskoka is the perfect place for us:The YMCA of Simcoe/Muskoka is a registered charity dedicated to building healthier stronger communities by promoting physical mental and social well-being for all. We offer a wide range of inclusive and affordable programs and services to individuals and families regardless of their background or financial will remain open until August 12 role is for an existing vacancy that is available or will be available at the time of fulfillment. We wish to express our appreciation to all applicants for their interest in this position; however only candidates selected for an interview will be YMCA of Simcoe/Muskoka is committed to fair and accessible employment goal is a diverse inclusive workforce that reflects the communities we serve. Each step of our recruitment process is human-led; we do not use artificial intelligence (AI) or automated screening needing employment accommodation in the hiring process or job postings in an alternative format may contact the People and Culture department keeping with our commitment to child and youth safeguardingjob offers are contingent on the successful completion of a Police Records Check and employment reference checks. Police Records Checks are reviewed on an individual basis and the offense(s) - if any - is considered in the decision-making process in relation to the requirement of working with children therefore not eliminating all candidates with a record from being offered a position. Police Records Checks must be renewed every three years.

Required Experience:

IC

Employment Type : Hourly
Experience: years
Vacancy: 1