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Dew Software
Information Technology System AdministratorDew Software • Ottawa, ON, CA
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Information Technology System Administrator

Information Technology System Administrator

Dew Software • Ottawa, ON, CA
20 days ago
Job type
  • Full-time
Job description
Job Description: (Bilingual – English & French required) We are looking for a motivated and detail-oriented IT System Administrator with 1–2 years of hands-on experience in managing IT infrastructure, supporting end users, and maintaining system availability. The ideal candidate should have a solid understanding of Windows and/or Linux operating systems, networking fundamentals, user administration, and troubleshooting hardware and software issues. Key Responsibilities - Install, configure, and maintain Windows and/or Linux servers and workstations. - Monitor system performance, availability, and security. - Manage user accounts, permissions, and accesscontrol using Active Directory or similar directory services. - Provide technical support for desktops, laptops, printers, and other IT equipment. - Troubleshoot hardware, software, networking, and system-related issues. - Perform regular system updates, patch management, and antivirus maintenance. - Monitor backups and assist with disaster recovery procedures. - Configure and maintain basic network infrastructure, including switches, routers, VPNs, and Wi-Fi. - Assist in managing cloud services such as Microsoft 365, Azure, or AWS. - Maintain IT asset inventory and systemdocumentation. - Coordinate with vendors for hardware procurement, warranty claims, and technicalsupport. - Ensure compliance with IT security policies and best practices. - Support IT projects, system upgrades, andinfrastructure improvements. Required Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field. - 1–2 years of experience in system administration or IT infrastructure support. - Experience with Windows Server and/or Linux administration. - Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs). - Familiarity with Active Directory, Group Policy, and Microsoft 365 administration. - Understanding of virtualization technologies such as VMware or Hyper-V. - Knowledge of backup solutions and endpointsecurity tools. - Experience with ticketing systems and IT service management processes. - Strong troubleshooting, analytical, and problem-solving skills. - Good verbal and written communication skills Note:The job duties outlined above cover the key responsibilities for this role; however, they are not limited to the items listed. Additional responsibilities may be assigned based on business requirements and operational needs.
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Information Technology System Administrator • Ottawa, ON, CA

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