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Fuze HR Solutions
Customer Service RepresentativeFuze HR Solutions • Toronto, CA
Customer Service Representative

Customer Service Representative

Fuze HR Solutions • Toronto, CA
3 hours ago
Job type
  • Full-time
Job description
Customer Service Representative Temporary Assignment — Maternity Leave Coverage Location: Maple, ON (On-Site) Type: Full-Time · Temporary, 3–5 months, with potential for extension Pay: $23–$25/hour (English) · $25–$27/hour (Bilingual French/English) Start Date: As soon as possible About the Opportunity We've partnered with a well-established consumer goods company to find a dependable Customer Service Representative to cover a maternity leave. You'll join a collaborative team of eight and become a key point of contact for sales reps, customers, and the order desk — keeping day-to-day operations running smoothly. The assignment is expected to run 3–5 months, with a genuine possibility of extension and longer-term opportunities for the right person. If you take pride in being organized, reliable, and the person others can count on, we'd love to hear from you. What You'll Do - Serve as the primary point of contact for Ontario sales representatives and customers - Manage the Toronto Order Desk inbox, ensuring orders are processed accurately and on time - Process and apply discounts within sales orders - Release orders into EWM from SAP - Cover VCR Order Desk operations and phone lines from 5:00–7:00 PM - Act as the primary backup for the Shipping Clerk - Provide backup support for Quebec sales reps, customers, and order desk operations - Maintain accurate records and keep customer requests moving without delay What You Bring - 1–3 years of customer service experience - Experience working with an ERP system - Strong administrative and clerical skills - Excellent written and verbal English communication - The ability to multitask, stay composed under pressure, and work well both independently and as part of a team - Legally entitled to work in Canada for the full duration of the assignment Nice to Have - Bilingual in French and English - SAP experience - Call centre customer service background - Consumer Packaged Goods (CPG), logistics, or supply chain experience - Interest in longer-term opportunities should they arise Schedule - Regular hours: 10:00 AM – 7:00 PM, on-site, five days a week - Occasional earlier coverage (6:30 AM – 3:30 PM) for vacations, illness, or operational needs Why You'll Like It - A close-knit team of eight that genuinely works together - Real ownership and variety — no two days look the same - Competitive pay, with a premium for bilingual candidates - A foot in the door with a respected company, and the potential for more How to Apply Interested — or know someone who'd be a great fit? Apply today and let's connect.
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Customer Service Representative • Toronto, CA

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