Manager, Compliance

Position: Manager, Compliance Industry: Financial Services Reports to: Director, Compliance Location: Flexible Work Location Arrangements Available Application Deadline: August 5, 2026 Ready to make an impact? Join CST as our Manager, Compliance! We’re the creators of Education Savings Plans in Canada. Our founders pioneered a movement to create and deliver solutions to make higher education accessible for all. Over 65 years later, our dedication to our mission is stronger than ever: - Almost 700,000 families have saved with CST - Almost 900,000+ students helped - $4.8 billion+ in total assets - $4 billion+ paid to Canadian families Through our expert guidance and powerful investment options, we help Canadian’s invest in our children’s future with Registered Education Savings Plans (RESPs). With big dreams, anything is possible! CST Spark is the latest chapter from the ongoing story of innovative education savings. Today, we continue to inspire and revolutionize education savings with CST Spark – the simple, modern RESP that combines top investment expertise with the latest technology. Role Summary: The Manager, Compliance, is responsible for overseeing key compliance monitoring, supervision, audit, and policy development activities supporting CST's sales distribution network. Reporting to the Director, Compliance, this role leads a team of two compliance professionals and helps ensure CST operates in compliance with securities regulations, federal and provincial legislation, and internal policies and procedures. The Manager, Compliance provides leadership in the ongoing enhancement of the compliance framework, identifies and mitigates regulatory risks, supports branch supervision activities, and builds strong working relationships with business stakeholders to promote a culture of compliance and ethical conduct. What you will be doing: Regulatory Compliance – Supervision and Monitoring (60%) Compliance Oversight and Risk Management - Lead the maintenance and enhancement of the branch risk-rating methodology and oversee the annual branch risk assessment process using a risk-based approach. - Direct the identification and selection of branches for audit and review. - Analyze emerging compliance trends, root causes, and risk indicators, and recommend actions to mitigate regulatory and operational risks. - Provide guidance and escalation support to the Director, Compliance regarding significant compliance concerns and emerging regulatory issues. Branch Audit Program - Oversee the planning, coordination, execution, and reporting of branch audits. - Review audit findings and ensure reports are completed and distributed to Branch Managers and applicable Head Office departments. - Monitor remediation activities and ensure timely resolution of audit findings and action plans. - Lead discussions with Branch Managers and business stakeholders regarding audit outcomes and corrective measures. Supervision and Monitoring - Oversee the review of Branch Managers' compliance and supervisory reports and investigate trends, recurring deficiencies, and emerging risks. - Monitor trade supervision activities, including KYC updates, for CST Savings and CST Spark, including the review of exception reports and potentially unsuitable trades. - Oversee monitoring activities related to registered sales representatives subject to enhanced supervision and secondary review requirements. - Utilize data analytics and reporting tools to identify trends, develop predictive key performance indicators (KPIs), and strengthen supervisory practices. - Review termination and default termination reports to identify higher-risk representatives and emerging conduct concerns. - Oversee preparation and presentation of compliance trend analysis reports and management reporting. - Oversee the trading activities in CST Asset Management to ensure trades are within limits and in accordance with mandates. Leadership and People Management - Provide leadership, coaching, mentoring, and performance management to two direct reports. - Establish team priorities, objectives, and development plans aligned with departmental and organizational goals. - Promote collaboration, accountability, and continuous improvement within the Compliance team. - Allocate resources and workload to ensure timely completion of compliance monitoring, auditing, and reporting activities. Policy Development, Training, and Regulatory Support (40%) Policy and Procedure Management - Lead the ongoing review and enhancement of compliance policies and procedures to ensure alignment with securities regulations, industry best practices, and business requirements. - Assess the effectiveness of existing controls and recommend policy improvements where appropriate. - Draft and oversee updates to compliance policies, procedures, standards, and guidance documents. Regulatory Monitoring and Advisory - Monitor and assess new or amended legislation, regulatory rules, notices, and industry guidance impacting CST's registered firms. - Provide regulatory analysis, recommendations, and implementation support to the Director, Compliance and business stakeholders. - Support regulatory examinations, audits, and information requests from regulators. Training and Communication - Develop and deliver compliance training programs, communications, bulletins, and guidance materials for the Branches and Head Office staff. - Ensure stakeholders remain informed of regulatory developments, policy changes, and supervisory expectations. - Act as a trusted compliance advisor to Branch Managers and operational teams across assigned jurisdictions. Stakeholder Relationship Management - Build and maintain strong working relationships with Branch Managers, corporate departments, and key business partners. - Collaborate with Sales, Operations, Legal, Information Technology, and other stakeholders to support compliance initiatives and process improvements. What you bring: - Post-secondary education, preferably a bachelor’s degree in Accounting, Economics, Business, Law, or a related discipline. - Minimum 5–7 years of progressive compliance experience within a mutual fund dealer, scholarship plan dealer, investment dealer, or other regulated financial services environment. - Bilingual in both French and English (Verbal and Written) preferred but not mandatory. - Previous experience managing, coaching, or mentoring employees is considered a strong asset. - Demonstrated experience leading compliance monitoring, branch supervision, audit, or regulatory oversight activities. - Knowledge of risk-based compliance monitoring and branch audit methodologies. - Strong knowledge of securities legislation, regulations, and regulatory frameworks applicable to registered dealers and financial services operations, with experience applying regulatory requirements to business processes, supervisory practices, and compliance programs. - Completion of the Branch Managers Course, Branch Compliance Officer’s Course or equivalent. - Successful completion of the Canadian Securities Course (CSC), Investment Funds in Canada Course (IFC), Canadian Investment Funds Course (CIFC), or equivalent. - Completion of RESPDAC Dealing Representative Proficiency and Branch Manager Proficiency Courses. - Additional compliance-related certifications are considered an asset. - Experience with data analytics and reporting tools is considered an asset. - Advanced proficiency in Microsoft Office Suite, Adobe Acrobat, and the National Registration Database (NRD). - Excellent communication, relationship-building, and stakeholder management skills. - Strong analytical, critical thinking, problem-solving, judgment, and decision-making abilities. - Leadership, people management, organizational, and project management capabilities. What’s in it for you? - Competitive base salary with performance bonuses. - Join a growing, innovative company recognized as an industry leader. - Comprehensive training and ongoing coaching. - Leadership committed to a diverse and inclusive culture. - Flexible work arrangements. - Company-paid benefits starting on your first day. - Group pension plan with company matching contributions. - Generous vacation package plus additional paid days off. - Education reimbursement for continuous learning. - Team celebration events and wellness programs. - Employee and Family Assistance Program, recognition programs, and more! Salary Range $135,000 to $150,000 CAD/Annually Salaries will vary based on factors such as market conditions, skills, experience, education, and qualifications for the role. Please note this represents base salary only and does not represent other variable compensation components of our total rewards program (i.e. annual bonus). This posting is for a vacant position within the organization. Additional Information CST is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. CST sincerely thanks all applicants for their expressed interest in this opportunity; however, only those selected for an interview will be contacted. Accommodations are available upon request for candidates taking part in all aspects of the hiring process. Applicants need to make their requirements known when contacted. To request accommodation, please contact HR at careers@cst.org. Thank you for interest in a career at CST. For additional information, please visit www.cst.org & www.cstspark.ca. Come grow with us!