Salesforce Designer

Salesforce Designer (This position corresponds internally to a Software Designer role.)

Build the Future with Us

Are you passionate about digital transformation and eager to contribute to the evolution of a strategic business sector within Group Insurance? At iA Financial Group, you will play a key role in the Horizon Program, a major initiative focused on modernizing the operations, business processes, and technology solutions that support the growth and performance of our Group Insurance business.

Description

As a Salesforce Designer, you will contribute to the design and delivery of robust, scalable, and integrated technology solutions that will enhance our clients experience, simplify the work of our teams, and support our organization’s growth ambitions. This is an excellent opportunity to showcase your expertise and maximize your potential within a caring and trusted organization. Here, people and their development are at the heart of everything we do, fostering an environment that encourages collaboration and innovation.

What You Will Accomplish With Us

As a Salesforce Designer, you will be at the heart of the modernization of our technology ecosystem.

Key Responsibilities

• Design detailed solution architectures and technical solutions aligned with business requirements and the technology directions of the Horizon Program.
• Develop and implement high-performing, secure, reusable software components fully integrated with enterprise platforms.
• Collaborate closely with architects, analysts, development teams, and technology partners to ensure the consistency and sustainability of delivered solutions.
• Act as a technical reference for delivery teams by ensuring compliance with design, integration, development, and cybersecurity standards.
• Contribute to the continuous improvement of DevSecOps practices and the automation of development, deployment, and operational environments.
• Participate in the support, operationalization, and evolution of applications and technology systems.
• Mentor and support resources involved in solution design and implementation while fostering knowledge sharing across teams.
• Participate in the resolution of major incidents and provide Level 3 production support based on the team’s established rotation schedule.

What Could Accelerate Your Success In This Role

We Are Looking For Someone Who:

• Has more than 10 years of experience in Information Technology, including at least 3 years in a software design role.
• Demonstrates strong expertise in modern software design principles, including SOLID, Clean Code, maintainability, testability, and component reusability.
• Uses artificial intelligence tools proactively, responsibly, and effectively to optimize work, improve deliverable quality, and contribute to the continuous improvement of team practices and processes.
• Is recognized for expertise in solution architecture, application integration, APIs, and microservices within complex enterprise environments.
• Has solid experience with DevSecOps practices and continuous integration in cloud-based environments.
• Stands out through strong technical leadership, influencing skills, and the ability to simplify complex concepts for diverse audiences.
• Demonstrates excellent analytical thinking, rigor, and problem-solving abilities.
• Has hands‑on experience with Salesforce and its enterprise components, including Lightning Web Components (LWC), Apex, OmniStudio, and Salesforce platform integrations.
• Demonstrates a proactive and responsible approach to leveraging Artificial Intelligence tools to increase productivity and enhance the quality of deliverables.
• Has knowledge of the insurance industry or financial services sector (an asset).
• Has an advanced level of English proficiency, as the incumbent will be required to collaborate, facilitate technical discussions, participate in solution design workshops, and interact regularly with English‑speaking colleagues, vendors, and business partners located outside Québec on a weekly basis.
• Has an advanced level of French proficiency, as the incumbent will be required to interact with, analyze, and explain operational and technical issues to French‑speaking business partners, stakeholders, and users on a regular basis.

Technology Environment

Core Technologies

• Salesforce
• Lightning Web Components (LWC)
• Apex
• OmniStudio
• Salesforce Platform Integration
• Salesforce DevOps Practices
• Azure DevOps / Azure Pipelines (YAML)
• Git
• GitHub Copilot
• REST APIs
• MuleSoft (or equivalent integration experience)

Assets

• Terraform
• Java
• Rancher
• .NET Core (C#)
• ServiceNow
• Dynatrace
• Docker
• Kubernetes
• Helm
• Azure Cloud
• Kafka (Confluent Cloud)
• Microsoft SQL Server
• PowerShell
• Bash

Why You Will Love Working With Us

• A workplace where learning and development are integrated into a collective pursuit of excellence.
• A healthy, safe, equitable, and inclusive work environment where everyone can thrive and reach their full potential.
• The opportunity to work in a hybrid work model that promotes flexibility and collaboration.
• Competitive benefits, including flexible group insurance, a competitive pension plan, an employee share purchase plan, vacation and wellness days, telemedicine services, an employee and family assistance program, ergonomic equipment support, performance bonuses, discounts on iA products, and much more.

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