Job descriptionPosition Summary The Field Operations Coordinator (6 months contract) provides day-to-day administrative support for trade recruiting activities, workforce scheduling, timecard/payroll tracking and general office operations. This role acts as a central point of contact for field staff and tradespeople, ensuring smooth coordination between recruiting, scheduling, and operations. Key Responsibilities Customer Service - Serve as the first point of contact for customer inquiries by phone and email, providing professional and timely support. - Coordinate and schedule customer appointments, pre-inspections, and follow-up visits with project managers and field teams. - Communicate project updates, appointment confirmations, delays, and schedule changes to customers. - Respond to customer questions and concerns, escalating complex issues to the appropriate Project Manager or Operations team when required. - Maintain accurate records of customer interactions, requests and resolutions. Trade Recruiting Support - Post job openings for tradespeople/skilled labour and screen incoming applications - Coordinate interview scheduling between candidates and PM’s. - Maintain candidate tracking sheets/records - Support onboarding paperwork for new hires (certifications, tickets, safety training records) Scheduling - Build and maintain daily/weekly schedules for tradespeople across job sites - Communicate schedule changes to crews, project managers and clients - Track availability, time-off requests and shift coverage gaps - Coordinate with project managers on staffing needs - Coordinate and book pre inspects with clients Timecard and Task Tracking - Collect, review, and reconcile timecards from field staff - Flag discrepancies (overtime, incomplete entries) before payroll submission - Maintain task/project tracking logs (assignments, completion status, follow-ups) - Generate basic reports on hours worked, attendance, and task status General Administrative Support - Answer phones, emails and general inquiries - Maintain filing systems (digital and physical) for HR, safety and project documents - Order office/site supplies as needed - Support other administrative tasks as assigned (data entry, correspondence, meeting coordination) Qualifications - High school diploma required; post-secondary in business admin or HR an asset - 2–3 years' experience in an administrative or coordinator role (construction/trades industry experience preferred) - Strong organizational skills and attention to detail - Comfortable with scheduling software, spreadsheets (Excel/Google Sheets), and basic HR/payroll systems - Good communication skills, will interact regularly with tradespeople, supervisors and candidates - Ability to multitask and prioritize in a fast-paced environment Core Competencies - Organization and time management - Communication (written and verbal) - Discretion/confidentiality (handling personnel and payroll info) - Problem-solving under time pressure